Steven Silva
Bloomington,IN
Summary
Versatile and reliable, with a strong background in maintaining cleanliness and enhancing customer satisfaction at Express Professional/Cook Medical. Demonstrated ability to work independently and contribute effectively to team efforts. Skilled in custodial operations and customer service, ensuring a welcoming environment for all. Proven track record in improving efficiency and mastering both hard skills like welding and soft skills like exceptional customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Custodian
Express Professional/ Cook Medical
08.2024 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Sales Associate
Kay Jewelers
07.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Inspected jewelery
Bagger
Kroger
05.2022 - 04.2023
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Greeted guests entering and exiting store to foster customer satisfaction.
Education
Core 40 - Welding
Bloomington High-school South
Bloomington Indiana 05.2022
Skills
- Cleaning and sanitizing
- Work independently
- Customer service-focused
- Custodial machine operation
- Painting
- Reliability
- Team contribution
- Product bagging
- Efficient bagging
- Restocking items
- Exceptional customer service
- Store maintenance
- Loss prevention strategies
- Brand representation
- Welding
- Fabrication
- Torch cutting
- Shaping and cutting
Certification
Osha 10 certificate
Gsi certificate
Timeline
Custodian
Express Professional/ Cook Medical
08.2024 - Current
Sales Associate
Kay Jewelers
07.2023 - 01.2024
Bagger
Kroger
05.2022 - 04.2023
Core 40 - Welding
Bloomington High-school South
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