Olivia Rodgers
Braselton,GA
Summary
I was the youngest shift leader at Chilis, I started as a host and only in two years I made it up into shift leading. My general manager’s boss also knows me pretty well through how hard I work and everything I have accomplished in only a short period of time.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader Manager
Chilis's Bar and Grill
07.2021 - Current
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Championed company values through daily interactions with employees and customers alike, leading by example as a dedicated manager who prioritized workplace culture.
Education
Flowery Branch High School
Flowery Branch, GA05.2023
Skills
- Workplace safety
- Team management
- Employee training
- Cash handling
- Punctual and reliable
- Opening and closing procedures
- Training and mentoring
- Staff training and onboarding
- Tech-Savvy
- Quality assurance
- Delegating work
- Verbal and written communication
- Decision-making
Certification
CPR/First aid certified
Timeline
Shift Leader Manager
Chilis's Bar and Grill
07.2021 - Current
Flowery Branch High School
Similar Profiles
Darrel HenryDarrel Henry
Server at Chilis's Bar and GrillServer at Chilis's Bar and Grill
Mariah WilliamsMariah Williams
Bartender/Server at Chilis's Bar and GrillBartender/Server at Chilis's Bar and Grill
Celia HannersCelia Hanners
Server at Chilis's Bar and GrillServer at Chilis's Bar and Grill
Stefano TeranStefano Teran
Food Runner at Chilis's Bar and GrillFood Runner at Chilis's Bar and Grill
Samuel AllenSamuel Allen
Registered Nurse, Intensive Care Unit at Northeast Georgia Medical CenterRegistered Nurse, Intensive Care Unit at Northeast Georgia Medical Center