Olivia Rojas
Sacramento,California
Summary
Dynamic Retail Sales Associate with proven expertise at Champs Sports, excelling in customer service and cash handling accuracy. Recognized for enhancing customer satisfaction through efficient checkout procedures and effective team collaboration. Adaptable and goal-oriented, consistently achieving sales targets while maintaining a clean and organized store environment.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate Cashier
Champs Sports
07.2023 - Current
- Delivered exceptional customer service by assisting with purchases, locating items, and addressing inquiries, resulting in increased customer satisfaction.
- Operated POS systems efficiently, handling high-volume transactions and performing accurate end-of-shift cash out procedures.
- Maintained a clean, organized, and well-stocked store environment, contributing to a positive shopping experience.
- Demonstrated flexibility by performing multiple roles, including cashiering, stocking, and fitting room assistance.
- Handled returns and exchanges professionally, resolving issues promptly while following company policies.
- Provided knowledgeable product guidance to customers, helping them make informed purchasing decisions.
- Supported inventory and merchandising efforts, ensuring accurate stock levels and attractive visual displays.
- Collaborated with team members to meet sales goals and exceed performance targets.
- Assisted with onboarding and training of new employees to ensure efficient integration into store operations.
- Ensured compliance with all cash handling and refund procedures to maintain accurate financial records.
Education
High School Diploma -
Arthur A. Benjamin Health Professions High School
Sacramento, CA06-2025
Skills
- Patience and empathy
- Cash handling accuracy
- Cash drawer management
- Reliable and responsible
- Resilience under pressure
- Multitasking and organization
- Adaptable and flexible
- Customer support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Crafting and DIY Projects
- Reading
- Team Sports
- Graphic Design
- Photography
Timeline
Retail Sales Associate Cashier
Champs Sports
07.2023 - Current
High School Diploma -
Arthur A. Benjamin Health Professions High School
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