Olivia Rose
Cincinnati,OH
Summary
Masters in Parks, Recreation, Hospitality, and Tourism with a focus on Recreation Management and Outdoor Education. Experienced in facility operations, safety management, and customer service, with a strong background in supervising staff and leading outdoor experiences. Committed to creating safe, engaging, and inclusive recreation environments.
Overview
3
3
years of professional experience
3
3
Certification
Work History
Maintenance Supervisor | Graduate Assistantship |
Ping Recreation Center
08.2025 - 05.2026
- Supervise a student maintenance team, ensuring timely completion of facility repairs and preventative maintenance across the entire Ohio University recreation center
- Manage facility work orders and equipment tracking using platforms such as Connect2, maintaining organized records and prioritizing operational needs
- Communicate directly with external vendors to request quotes, order parts, and coordinate repairs for fitness and facility equipment
- Support facility operations and risk management initiatives to maintain a safe environment for patrons and staff
- Plan, organize, and oversee a Student Safety Team, supporting emergency preparedness and response within the recreation center
Zipline Tour Guide
Hocking Hills Canopy Tour
04.2024 - 04.2026
- Lead 2–3 hour zipline tours for groups of up to 9 participants, ensuring safety, engagement, and a positive guest experience
- Conduct pre-tour safety briefings and inspect harnesses, helmets, gloves, platforms, and zipline equipment
- Respond to emergencies by providing first aid and following established evacuation and incident protocols
- Adapt communication style to calm and support nervous participants, building confidence and trust
- Interpret local flora, fauna, and geology, tailoring educational content to diverse audiences
Cashier/Receptionist
Blockhouse Bouldering
09.2023 - 01.2025
- Open and close up the gym during hours of operations
- Managing the check-in process for climbers, ensuring that everyone is registered and has paid for their session or membership
- Assisting with membership sign-ups, retail sales, and providing information about different membership options
- Ensuring that all climbers have signed the necessary waivers and are aware of the gym’s safety rules and guidelines
- Enforce facility policies and safety guidelines while resolving guest issues
Education
Master of Parks, Recreation, Hospitality, and Tourism - Recreation Management, Outdoor Education
Ohio University
Athens, Ohio05.2026
Bachelor of Outdoor Recreation and Education - Outdoor Recreation and Education, Ecotourism
Ohio University
Athens, Ohio05.2025
Skills
- Management
- Problem solving
- Communication
- Leadership
- Customer service
- Staff supervision & Training
- Work ethic and integrity
- Patience and empathy
Certification
- Wilderness First Responder Conducted by Wilderness Medical Associates Instructor: Darren Stokes Expires: 2028-12-31
- Aquatic Facility Operator National Recreation and Park Association Date Certified : 2023-12-05 Expires: 2028-12-31
- ServSafe Food Protection Manager Date Certified: 2023-11-06 Expires: 2028-11-06
- Red Cross First Aid/CPR Conducted by Ohio University Ping Recreation Center Date Completed: 2025-08-15 Validity Period: 2 Years
Awards and Honors
Deans list 2023-2025, Honors cum laude
Timeline
Maintenance Supervisor | Graduate Assistantship |
Ping Recreation Center
08.2025 - 05.2026
Zipline Tour Guide
Hocking Hills Canopy Tour
04.2024 - 04.2026
Cashier/Receptionist
Blockhouse Bouldering
09.2023 - 01.2025
Master of Parks, Recreation, Hospitality, and Tourism - Recreation Management, Outdoor Education
Ohio University
Bachelor of Outdoor Recreation and Education - Outdoor Recreation and Education, Ecotourism
Ohio University