Olivia Schluter
Red Bud,IL
Summary
Customer Service Professional with extensive experience in both phone and in-person interactions. Proven ability to thrive in fast-paced environments while ensuring high levels of customer satisfaction. Committed to maintaining cleanliness and organization standards that enhance the overall dining experience.
Overview
4
4
years of professional experience
Work History
Bartender Assistant
The Bale Out
Baldwin, IL
09.2024 - Current
- Made friendly conversation with customers to provide enjoyable bar experience.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Participated in ongoing training to enhance job skills and knowledge.
- Restocked bar with necessary supplies, including liquor, beer, wine, and mixers.
- Greeted customers and provided friendly service.
- Filled and served various beverages for customers.
- Prepared mixed drinks accurately within specified time frames while ensuring quality standards were met.
- Effectively multitasked within fast-paced environment.
- Removed empty bottles and trash, keeping work areas clear and sanitary.
- Monitored and rotated stock to prevent spoilage and ensure freshness.
Babysitter
Sarah Bartosik
Prairie Du Rocher, IL
08.2022 - Current
- Assisting with meals, snacks, and bedtime routines for the children.
- Establishing trust through consistent communication with both parents and kids.
- Helping older children with homework assignments as directed by parents.
- Helped complete homework, school projects and chores.
- Provided assistance with laundry services when needed.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Intern/Assistant
Cooper, Gilbreth & Doyle Law Offices
Waterloo, IL
06.2021 - Current
- Copied, sorted and filed records of office activities and business transactions.
- Developed organizational filing systems for confidential customer records and reports.
- Coordinated the distribution of legal materials to other parties as required.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Processed electronic or physical court filings for attorney's practice.
- Scheduled meetings with clients or other staff members as requested by attorneys.
- Scanned and digitized hardcopy documents into electronic format and stored them securely in the network drive.
- Drafted legal complaints, summonses and interrogatories.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Greeted visitors in a professional manner; responded to inquiries; directed them appropriately.
Education
Associate of Science - Paralegal Studies
Southwestern Illinois College
Belleville, IL05-2026
High School Diploma -
Red Bud High Shool
Red Bud05-2024
Skills
- Order taking
- Cleanliness maintenance
- Bar organization
- Beverage preparation
- Clearing tables
- Bartender backup
- Fast-paced environment
- Documentation and reporting
- Filing and data archiving
- Bussing tables
- Stock rotation
- Waste reduction
- Efficient multitasking
- Call handling
- Scheduling
- Meeting coordination
- Client interaction
Accomplishments
- I show dairy cattle so I have won many different awards throughout the years.
- I also was an Officer for the Red Bud FFA from 2021-2024 and won many awards within that.
Timeline
Bartender Assistant
The Bale Out
09.2024 - Current
Babysitter
Sarah Bartosik
08.2022 - Current
Intern/Assistant
Cooper, Gilbreth & Doyle Law Offices
06.2021 - Current
Associate of Science - Paralegal Studies
Southwestern Illinois College
High School Diploma -
Red Bud High Shool
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