Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Schmitt

Eugene

Summary

Personable and detail-oriented team member with over 7 years of cafe experience with exceptional organizational skills, communication abilities and customer service background. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks
09.2017 - 06.2025


  • Fostered lasting, positive relationships with customers through promptly addressing their needs and upholding a welcoming atmosphere.
  • Created delicious craft beverages following company recipes while also incorporating individual customer preferences.
  • Maintained calm and professional attitude under pressure, creating a positive and upbeat working environment in spite of stressful situations.
  • Demonstrated flexibility through ability to follow changes in direction during peak business times.
  • Elevated customer experience through taking pride in swift and precise beverage construction resulting in many returning customers.
  • Effectively used POS system to communicate orders and facilitate accurate cash management.
  • Conducted new employee training with positive reinforcement and respectful, encouraging coaching.
  • Cultivated a supportive professional team environment through communication and collaboration.
  • Adhered to strict cleanliness standards leading to increased customer comfort and consistent 100% scores on health department checks.



Education

Bachelor of Arts - Business Sustainability

Arizona State University
Tempe, AZ
05-2026

Skills

  • Time management
  • Exceptional customer service
  • Attention to detail
  • Team player
  • Cash handling
  • Cleanliness
  • Multitasking and organization
  • Positive and professional

Timeline

Barista

Starbucks
09.2017 - 06.2025

Bachelor of Arts - Business Sustainability

Arizona State University

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