Olivia Schneider
New York,NY
Summary
Motivational leader skilled at building relationships with customers, employees and senior management. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Abercrombie & Fitch
2024.03 - Current
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Commercial Real Estate Agent/Marketing Manager
Coastal Brokerage & Investments
2018.02 - Current
- Developed and maintained list of available properties suited to different needs and budgets for office, retail, and industrial use
- Utilized market trends and target audience statistics to effectively and appropriately market properties through numerous social media platforms.
Assistant Manager
Hollister
2023.02 - 2024.03
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Assistant Manager
Gilly Hicks
2022.09 - 2023.03
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Sales Intern
Vita Coco
2021.05 - 2021.09
- Worked with sales team to collaboratively reach weekly and monthly goals, consistently meeting, or exceeding personal quotas by 42% quarterly
- Developed and maintained strong working relationships with store managers within assigned territory.
Education
Bachelor of Science - Retail Entrepreneurship
Florida State University
Tallahassee, FL04.2022
Skills
- Adobe Photoshop and Illustrator
- Key Performance Indicators (KPI)
- Marketing
- Recruiting and Hiring
- Staff Training and Development
- Scheduling and Coordinating
- Team Development
Timeline
Assistant Manager
Abercrombie & Fitch
2024.03 - Current
Assistant Manager
Hollister
2023.02 - 2024.03
Assistant Manager
Gilly Hicks
2022.09 - 2023.03
Sales Intern
Vita Coco
2021.05 - 2021.09
Commercial Real Estate Agent/Marketing Manager
Coastal Brokerage & Investments
2018.02 - Current
Bachelor of Science - Retail Entrepreneurship
Florida State University
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