Olivia Breece
Bluffton,OH
Summary
Dynamic Sales Associate with a proven track record of enhancing customer satisfaction and driving sales growth. Adept at creating a welcoming atmosphere while efficiently managing transactions and addressing customer needs. Recognized for organizational skills in maintaining product displays and consistently achieving high ratings in customer feedback surveys. Committed to leveraging strong interpersonal skills to further enhance the shopping experience.
Overview
6
6
years of professional experience
Work History
Sales Associate
Vons Diamonds and Jewelry
Lima, Ohio
08.2023 - 12.2024
- Collected payments and provided accurate change.
- Used technology resources to assist customers in locating and selecting items.
- Bagged or packaged purchases and wrapped gifts.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered incoming telephone calls to provide store, products and services information.
- Processed credit card transactions quickly and securely.
- Built and maintained relationships with peers and upper management to drive team success.
Trainer/Barista/Server
Twisted Whisk Café
Bluffton, Ohio
04.2019 - 07.2023
- Promoted to role of Manager for 3 months to cover a maternity leave and continued as a Trainer upon manager’s return
- Trained staff in food preparation, and in service, sanitation, and safety procedures
- Recommend measures for improving café procedures and staff performance to increase service quality and enhance job safety
- Resolved customer complaints regarding food service
- Performed financial activities, such as cash handling and bank deposits
- Planned menus and food utilization, based on customer interest, and evaluated new products for usefulness
- Prepared or served specialty coffee or other beverages, and served food to patrons
Public Benefits Specialist/ Intern
Job and Family Services
Lima, Ohio
03.2022 - 07.2022
- Assisting administration while setting clients up with benefit and retirement programs
- Communicating with clients while navigating between computer screens and programs
Education
Associate of Applied Business - Business Administration
Rhodes State College
Lima, Ohio05.2021
Skills
- Promotional support
- Upselling
- POS system operation
- Goal oriented
- Sales strategies
- Time management
References
References available upon request.
Timeline
Sales Associate
Vons Diamonds and Jewelry
08.2023 - 12.2024
Public Benefits Specialist/ Intern
Job and Family Services
03.2022 - 07.2022
Trainer/Barista/Server
Twisted Whisk Café
04.2019 - 07.2023
Associate of Applied Business - Business Administration
Rhodes State College
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