Olivia Schwenk

Hershey,PA

Summary

Adept at fostering team dynamics and enhancing guest experiences, I excelled at Mangia Mangia Italian Grill by training staff and leading by example in cleanliness and customer service excellence. My blend of effective problem-solving and time management skills contributed to the restaurant's success, demonstrating my ability to thrive in fast-paced environments.

Overview

years of professional experience

Work History

Lead Busser

Mangia Mangia Italian Grill

01.2022 - 06.2024

Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
Provided support during high-volume events like banquets and weddings, contributing to successful execution and memorable experiences for all attendees.
Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.

Education

High School Diploma -

Lower Dauphin High School

Hummelstown, PA

06.2025

Skills

Fast-Paced Environment
Cleanliness
Time Management
Equipment Operation
Training and coaching

Professional Appearance
Guest Relations
Customer service excellence
Team Collaboration
Effective problem solving

Timeline

Lead Busser

Mangia Mangia Italian Grill

01.2022 - 06.2024

High School Diploma -

Lower Dauphin High School

Olivia Schwenk

Summary

Overview

Work History

Lead Busser

Education

High School Diploma -

Skills

Timeline

Lead Busser

High School Diploma -

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