Olivia Sena
Bellingham,WA
Summary
Dynamic and adaptable professional with a strong background in customer service and early childhood education. At Anthony's Hearthfire Grill, I enhanced guest satisfaction through efficient table bussing and server support. Known for excellent teamwork and multitasking abilities, I create engaging learning experiences for children while maintaining a safe and clean environment.
Overview
3
3
years of professional experience
Work History
Restaurant Busser
Anthony's Hearthfire Grill
05.2021 - 09.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future customers.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
Restaurant Hostess
Anthony's Hearthfire Grill
05.2021 - 09.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Lead Preschool Teacher
A Little Darling School
01.2023 - 04.2023
- Assisted and supervised 15 children through entire school day.
- Established strong relationships with parents through regular communication regarding their child's progress.
- Creating lesson plans for my students before each day of preschool.
- Incorporated play-based learning opportunities into daily routines, allowing students to explore new concepts while developing critical thinking skills through hands-on experiences.
- Utilized books, songs and games to engage students.
- Cooking lunch for all of the students.
Education
Bachelor of Science - Communications
Oregon State University
Corvallis, OR03-2026
Associate of Arts - Liberal Studies
Whatcom Community College
Bellingham, WA06-2023
Associate of Science - Liberal Arts And Sciences
Whatcom Community College
Bellingham, WA06-2023
Skills
- Excellent teamwork
- Adaptable to change
- Table bussing
- Flexible schedule availability
- Customer Service-oriented
- Server support
- Cleaning and sanitizing
- Food safety practices
- Ability to lift heavy items
- Strong multitasking
- Early childhood education
Languages
English
Native or Bilingual
Timeline
Lead Preschool Teacher
A Little Darling School
01.2023 - 04.2023
Restaurant Busser
Anthony's Hearthfire Grill
05.2021 - 09.2024
Restaurant Hostess
Anthony's Hearthfire Grill
05.2021 - 09.2024
Bachelor of Science - Communications
Oregon State University
Associate of Arts - Liberal Studies
Whatcom Community College
Associate of Science - Liberal Arts And Sciences
Whatcom Community College
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