Olivia Senff
Raleigh,NC
Summary
Goal-oriented person with over 8+ years of experience in customer service and handling money. Known for promoting each work area with the ability to persistently supervise. Highly organized and motivated with the desire to achieve customer and employer satisfaction. Seeking employment that values a detail-oriented employee, easily adaptable, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
customer service
Best Buy
03.2023 - Current
- Worked efficiently to resolve customer service issues, efficiently processed returns, exchanges, and store pick ups while still maintaining checkouts and keeping work stations clean
- Worked alone in a fast paced environment
- Answered customer questions and assisted finding the right products for each customer
- Counted all tills daily and created deposits to send the bank
- Promoted to shift lead and key holder.
corrections corporal
12.2019 - 01.2023
- Nebraska Correctional Center for Women
- Assisted with inmate movements, conducted room searches, documented behaviors, incident reports, and misconduct reports; performed drug tests, enforced rules, supervised the inmate yard, intake, warehouse, recreation, housing units, travel orders, visitation; became permanent laundry and hair care supervisor
sandwich artist, Subway
08.2015 - 12.2019
- Evening supervisor provided fast, quality customer service, handled money, maintained a clean environment, resolved complaints, prepared food for storage, with the ability to work alone and supervise
Education
Bachelor of Science - Criminal Justice
Wayne State College
Wayne12.2019
high school diploma -
Hampton High School
2015
Skills
- Time management
- Quality customer service skills
- Professional demeanor
- Ability to work under little supervision
- Ability to work well with others
- Ability to work in high stress environments
- Leadership skills
- Trained in Microsoft Word, Excel, PowerPoint, Open Office
Timeline
customer service
Best Buy
03.2023 - Current
corrections corporal
12.2019 - 01.2023
sandwich artist, Subway
08.2015 - 12.2019
Bachelor of Science - Criminal Justice
Wayne State College
high school diploma -
Hampton High School
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