Overview
Work History
Education
Skills
Coursework
Timeline
Generic

Olivia Shown

Allendale

Overview

3
3
years of professional experience

Work History

Ice Cream Server/Cashier

Dairy Queen
07.2019
  • Took orders, operated register/cashier, provided service to customers, filled/stocked inventory, addressed customers concerns, ensured positive experience for customers

Server

PureMex Tacos and Tequila
08.2023 - Current
  • Greeted customers in friendly manner, took orders, answered questions or concerns with menu, filled/stocked inventory, addressed customers concerns efficiently, managed takeout orders, packed the order, and cashed out customers, met sale goals, worked with Square technological POS system

Server

Logans Roadhouse
01.2023 - 04.2023
  • Invited customers into restaurant in friendly manner, took customers orders and answered any questions, informed customers of any specials or new menu items, performed food running, filled/stocked inventory, addressed customers concerns efficiently in pleasant manner

Sales Associate

American Eagle
09.2022 - 12.2022
  • Operated cashier/register, stocked new inventory, assembled seasonal floor sets, assisted customers with purchases, returns, and inventory inquiries, reorganized/organized inventory, provided product information

Servers Assistant

Veritas Restaurant
01.2022 - 03.2022
  • Supported and assisted servers, collaborated with serving staff to ensure productivity, stocked/filled inventory, worked in a busy environment

Education

Information Technology

Grand Valley State University
Allendale, MI

Skills

  • SPSS Software
  • Pearson Excel Badge
  • Time Management
  • Adaptability
  • Customer Service
  • Communication Skills
  • Teamwork
  • Attention to Detail

Coursework

  • Hardware Project
  • Interviewed hypothetical clients needs
  • Analyzed those needs
  • Recommended computer system to fit clients work and personal life
  • Software Project
  • Installation of Linux distributions (Linux Mint and Linix Lite) on virtual machine
  • Evaluation of Installation Interface
  • Analyzed user-friendliness
  • Business Case Assignments
  • Analyze hypothetical business situations
  • Recommend network, storage, or system structure based on needs given
  • MIS System Project
  • Used and interacted with SAP software
  • Input hypothetical data into software
  • Analyze interface

Timeline

Server

PureMex Tacos and Tequila
08.2023 - Current

Server

Logans Roadhouse
01.2023 - 04.2023

Sales Associate

American Eagle
09.2022 - 12.2022

Servers Assistant

Veritas Restaurant
01.2022 - 03.2022

Ice Cream Server/Cashier

Dairy Queen
07.2019

Information Technology

Grand Valley State University

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Olivia Shown