Olivia Shown
Allendale
Overview
3
3
years of professional experience
Work History
Ice Cream Server/Cashier
Dairy Queen
Michigan Center, MI
07.2019
- Took orders, operated register/cashier, provided service to customers, filled/stocked inventory, addressed customers concerns, ensured positive experience for customers
Server
PureMex Tacos and Tequila
Grandville, Mi
08.2023 - Current
- Greeted customers in friendly manner, took orders, answered questions or concerns with menu, filled/stocked inventory, addressed customers concerns efficiently, managed takeout orders, packed the order, and cashed out customers, met sale goals, worked with Square technological POS system
Server
Logans Roadhouse
Grandville, MI
01.2023 - 04.2023
- Invited customers into restaurant in friendly manner, took customers orders and answered any questions, informed customers of any specials or new menu items, performed food running, filled/stocked inventory, addressed customers concerns efficiently in pleasant manner
Sales Associate
American Eagle
Grandville, MI
09.2022 - 12.2022
- Operated cashier/register, stocked new inventory, assembled seasonal floor sets, assisted customers with purchases, returns, and inventory inquiries, reorganized/organized inventory, provided product information
Servers Assistant
Veritas Restaurant
Jackson, MI
01.2022 - 03.2022
- Supported and assisted servers, collaborated with serving staff to ensure productivity, stocked/filled inventory, worked in a busy environment
Education
Information Technology
Grand Valley State University
Allendale, MISkills
- SPSS Software
- Pearson Excel Badge
- Time Management
- Adaptability
- Customer Service
- Communication Skills
- Teamwork
- Attention to Detail
Coursework
- Hardware Project
- Interviewed hypothetical clients needs
- Analyzed those needs
- Recommended computer system to fit clients work and personal life
- Software Project
- Installation of Linux distributions (Linux Mint and Linix Lite) on virtual machine
- Evaluation of Installation Interface
- Analyzed user-friendliness
- Business Case Assignments
- Analyze hypothetical business situations
- Recommend network, storage, or system structure based on needs given
- MIS System Project
- Used and interacted with SAP software
- Input hypothetical data into software
- Analyze interface
Timeline
Server
PureMex Tacos and Tequila
08.2023 - Current
Server
Logans Roadhouse
01.2023 - 04.2023
Sales Associate
American Eagle
09.2022 - 12.2022
Servers Assistant
Veritas Restaurant
01.2022 - 03.2022
Ice Cream Server/Cashier
Dairy Queen
07.2019
Information Technology
Grand Valley State University