Olivia Sirn
Liberty Township ,OH
Summary
Detail-oriented team player with strong organizational skills. With the ability to handle multiple projects simultaneously with a high degree of accuracy. As an organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
12
12
years of professional experience
Work History
Bank Teller
Fifth Third Bank
09.2016 - 11.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Maintained friendly and professional customer interactions.
Front Desk Receptionist
Expressions Photography
12.2012 - 08.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Server
Walts BBQ
03.2011 - 05.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Talawanda High School
Oxford, OH05.2015
Skills
- Professionalism and Courtesy
- Money Handling
- Deposit and withdrawal management
- Cash counting
- Data Entry Efficiency
- Listening and Comprehension
- Customer relationship development
- Data Security and Validation
- Workload Management
- Analytical Thinking
- Relationship Building
- Customer Service-Oriented
- Attention to Detail
- Reliable and Responsible
Timeline
Bank Teller
Fifth Third Bank
09.2016 - 11.2022
Front Desk Receptionist
Expressions Photography
12.2012 - 08.2017
Server
Walts BBQ
03.2011 - 05.2015
Talawanda High School
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