Olivia Skipper
Overview
3
3
years of post-secondary education
1
1
year of professional experience
Work History
Patient Service Representative
Cape Fear Valley Health
Lumberton, North Carolina
02.2025 - 11.2025
- Checked patients in and scheduled appointments to streamline patient flow.
- Processed referrals to ensure timely patient access to specialist care.
- Handled incoming calls to address patient inquiries and coordinate scheduling.
- Organized insurance documents for claims processing
Phlebotomist
Unc Health southeastern
Lumberton, NC
08.2024 - 02.2025
- Collected blood samples from patients using proper phlebotomy techniques.
- Prepared specimens for laboratory analysis.
- Maintained cleanliness and organization of work area and equipment.
- Assisted patients with concerns and provided clear instructions.
- Documented patient information accurately in electronic health records.
Education
Bachelor of Science - Healthcare Administration
University of North Carolina At Pembroke
Pembroke, NC 08.2023 - 05.2026
Skills
- Health information
- Communication skills
- Patient calls/scheduling
- Time management
- Flexible
Affiliations
- I have a passion for tennis and working out (specifically lifting weights).
- I am very active in my church. For example: I volunteer as a camp counselor, participate in community outreach/feeding the community, and I assist in children’s sunday school.
Timeline
Patient Service Representative
Cape Fear Valley Health
02.2025 - 11.2025
Phlebotomist
Unc Health southeastern
08.2024 - 02.2025
Bachelor of Science - Healthcare Administration
University of North Carolina At Pembroke
08.2023 - 05.2026