Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

Olivia Smith

Pullman,WA

Summary

Optimistic and personable professional with a profound enthusiasm for outdoor exploration and environmental education, demonstrated through over 10 years of diverse adventure activities experience. Skilled in hiking, rock climbing, backpacking, camping, swimming, surfing, kayaking, paddle boarding, and scuba diving. Committed to delivering exceptional customer service and ensuring guest satisfaction, while fostering enduring connections.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server/Bartender

Ricos Public House
05.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Camp Counselor

Kain Performance Kids Triathlon Camp
06.2022 - 08.2022
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering supportive, inclusive, and fun environment for 15-20 campers each week.
  • Assisted in successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.

Daycare Assistant

Cribs Daycare
05.2019 - 01.2020
  • Delivered safe and reliable childcare to 10-20 children aged 1-9 years old, collaborating with other childcare providers
  • Developed friendly relationships and credibility with parents, increasing income through additional babysitting jobs
  • Created and delivered lesson plans

Youth Representative

Santa Cruz County Juvenile Justice Commission
07.2017 - 10.2019
  • Learned how to effectively communicate with members of my community to provide youths prospective on the Juvenile Justice System in Santa Cruz County
  • Helped coordinate fundraising events to support the underserved youth in the community
  • Collaborated with other commissioners and other community members to improve condition of Juvenile Detention Center

Education

Bachelor of Science - Environmental and Ecosystem Sciences

Washington State University: School of The Environment
Pullman, WA
12.2023

Certification

  • First Aid/CPR Certified
  • Washington State Food Handlers Permit
  • Washington State MAST
  • PADI Open Water Diver Certification

References

Tawny Szumlas, Ricos Public House

(509) 339-3439


Shari Kain, Kain Performance Triathlon Camp

(408) 761-3635


Elizabeth Barbosa

(831) 840-5287



Timeline

Server/Bartender

Ricos Public House
05.2023 - Current

Camp Counselor

Kain Performance Kids Triathlon Camp
06.2022 - 08.2022

Daycare Assistant

Cribs Daycare
05.2019 - 01.2020

Youth Representative

Santa Cruz County Juvenile Justice Commission
07.2017 - 10.2019

Bachelor of Science - Environmental and Ecosystem Sciences

Washington State University: School of The Environment
Olivia Smith