Olivia Sparks
La Puente,CA
Summary
Dedicated and results-driven professional with strong time management and organizational skills. Proven ability to enhance operational efficiency in diverse settings. Committed to continuous skill development while contributing to organizational success.
Overview
7
7
years of professional experience
Work History
Job Coach
Peak Performance Training Centers
Glendale, California
12.2025 - Current
- Coached individuals through personalized feedback and skills development exercises to enhance their job readiness.
- Facilitated workshops on resume writing and interview preparation for job seekers.
- Assisted clients in identifying personal and career goals through tailored coaching sessions.
- Identified and addressed obstacles hindering career advancement, facilitating strategies for individuals to secure employment.
- Guided participants in understanding how their disability impacts their employment opportunities, promoting greater independence in their career pursuits.
- Assisted participants in understanding how their disability affects their ability to work.
Barista Assistant Manager
Compass Coffee
Washington, DC
03.2022 - 01.2023
- Trained new employees in operational procedures, modeling duties for front and back house positions to ensure consistent service quality.
- Greeted customers at front counter, answered questions, and efficiently inputted specialty coffee orders into POS system to enhance customer experience.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored safety procedures and equipment to promote safe working conditions and mitigate potential hazards.
Associate
Bath & Body Works
Rancho Cucamonga, CA
10.2021 - 12.2021
- Welcomed customers at the store entrance to identify their specific needs and preferences.
- Answered customer questions and provided store information.
- Executed floor moves, merchandising, and display maintenance to enhance shopping experience and maintain organization.
- Monitored inventory levels to ensure product availability and support sales.
- Performed duties as a cashier and customer service liaison
- Wrapped customer purchases and gifts for presentation and safe transport.
Barista
Sharetea
ShareteaRancho Cucamonga, CA
08.2021 - 10.2021
- Coordinated setup and operations for new location launch, ensuring seamless transition and readiness for service.
- Engaged with customers to take beverage orders and provide tailored recommendations based on individual taste preferences, enhancing customer experience.
- Maintained cleanliness, organization, and sanitation of food and beverage products, ensuring adherence to quality and safety standards.
- Executed cleaning and sanitizing procedures in service areas to meet food safety standards.
- Received comprehensive training for multiple positions to improve team flexibility.
- Performed slicing of fruits, vegetables, and meats to support food preparation needs.
Inventory Control Specialist
Cloud Personnel
Fontana, CA
03.2020 - 10.2020
- Managed inventory through physical counts, identified variances, and reconciled records to maintain accuracy.
- Investigated inventory discrepancies and adjusted inventory system to ensure data integrity.
- Executed stock receipt and counting, recording data for inventory tracking and management.
- Managed and distributed information throughout warehouse
- Provided training for new employees.
- Worked for Zara and Morphé, gaining diverse retail experience.
Chocolatier
Rocky Mountain Chocolate Factory
Ontario, CA
11.2019 - 03.2020
- Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
- Prepared and packaged confectionery items
- Maintained and tracked inventory for the company
- Led team to enhance collaboration and ensure timely task completion.
- Fostered positive work environment through active listening and effective communication.
- Troubleshot malfunctioning equipment to restore machine functionality efficiently.
- Answered calls per shift to assist with customer questions and concerns.
Education
Some College (No Degree) - Vocal Performance, Painting
Dillard University
New Orleans, LASome College (No Degree) - Painting
Mt San Antonio College
Walnut, CASome College (No Degree) - Visual and Performing Arts
Pasadena City College
Pasadena, CASkills
- Career development
- Written and verbal communication
- Customer Service
- Organizational management
- Team Building and Leadership
- Critical Thinking
- Inventory Management
- Food and Beverage Service
- Microsoft applications
- Security Guard Certification
Timeline
Job Coach
Peak Performance Training Centers
12.2025 - Current
Barista Assistant Manager
Compass Coffee
03.2022 - 01.2023
Associate
Bath & Body Works
10.2021 - 12.2021
Barista
Sharetea
08.2021 - 10.2021
Inventory Control Specialist
Cloud Personnel
03.2020 - 10.2020
Chocolatier
Rocky Mountain Chocolate Factory
11.2019 - 03.2020
Some College (No Degree) - Vocal Performance, Painting
Dillard University
Some College (No Degree) - Painting
Mt San Antonio College
Some College (No Degree) - Visual and Performing Arts
Pasadena City College