Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Williams

Job Placement Specialist
Lawton,OK

Summary

Experienced with identifying and matching candidate skills to job requirements. Developed skills in client assessment, career counseling, and employer relations in dynamic and fast-paced environment. Track record of successful job placements through strategic planning and collaboration. Successful in identifying individual career goals and aligning them with job opportunities. Equipped with effective problem-solving abilities, willingness to learn, and excellent written and verbal communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication, determination and integrity..

Overview

20
20
years of professional experience
28
28
years of post-secondary education

Work History

Job Coach

Cherish Unlimited
08.2024 - Current
  • Developed individualized employment plans to align client skills with job market demands.
  • Conducted mock interviews and resume workshops to enhance client confidence and readiness.
  • Collaborated with employers to identify job opportunities suitable for clients' skill sets.
  • Provided on-the-job training and support to clients, ensuring smooth transitions into new roles.
  • Monitored client progress and adapted coaching strategies to meet evolving needs effectively.
  • Facilitated group sessions focused on workplace etiquette, communication, and teamwork skills.

Rental Sales Agent

CMJ Harrell
04.2022 - Current
  • Assisted customers in selecting rental vehicles based on needs and preferences.
  • Processed rental agreements and ensured accuracy of customer information.
  • Managed vehicle inventory, maintaining organization and cleanliness of the lot.
  • Addressed customer inquiries and resolved issues to enhance satisfaction.
  • Utilized rental software for transaction processing and reporting purposes.
  • Educated customers on vehicle features, promoting safe driving practices.

Pest Control Sales Agent

Slingshot by Workwave
07.2019 - 08.2022
  • Streamlined sales processes, reducing response time to customer inquiries and enhancing overall service delivery.
  • Utilized CRM software to track leads, manage accounts, and streamline communication.
  • Collaborated with team members to achieve sales targets and improve overall performance.
  • Developed and maintained strong client relationships to drive customer satisfaction and retention.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

Remote Technician

Support.Com In
06.2017 - 07.2019
  • Diagnosed and repaired mechanical issues, ensuring optimal equipment performance.for internet, vcice over internet phone, cable and home security
  • Conducted routine inspections to maintain safety and compliance standards.
  • Collaborated with engineers to improve system functionality and reliability.

Loss Draft Specialist

Assurant Specialty Property
08.2005 - 04.2015
  • Reviewed and analyzed loss draft documentation for compliance with regulatory standards.
  • Collaborated with insurance adjusters to resolve discrepancies in loss draft claims.
  • Implemented process improvements to streamline claims processing and enhance accuracy.
  • Educated clients on loss draft procedures, increasing overall customer satisfaction.
  • Led cross-functional meetings to discuss claim statuses and expedite resolutions efficiently.
  • Trained junior staff on best practices for loss draft management and documentation.

Education

High School Diploma -

Eisenhower Senior High School
Lawton, OK
08.1990 - 05.1993

Bachelor of Arts - Communications

Cameron University
Lawton, OK
04.1993 - 05.2017

Master of Science - Psychology

Cameron University
Lawton, OK
06.2022 - 06.2023

Skills

Client relationship building

Resume development

Training facilitation

Workforce development

Career planning

Career counseling

Employment law

Job market analysis

Interview coaching

Networking strategies

Job search techniques

Vocational assessment

Recruiting and sourcing

Candidate screening

Timeline

Job Coach

Cherish Unlimited
08.2024 - Current

Master of Science - Psychology

Cameron University
06.2022 - 06.2023

Rental Sales Agent

CMJ Harrell
04.2022 - Current

Pest Control Sales Agent

Slingshot by Workwave
07.2019 - 08.2022

Remote Technician

Support.Com In
06.2017 - 07.2019

Loss Draft Specialist

Assurant Specialty Property
08.2005 - 04.2015

Bachelor of Arts - Communications

Cameron University
04.1993 - 05.2017

High School Diploma -

Eisenhower Senior High School
08.1990 - 05.1993
Tiffany WilliamsJob Placement Specialist