Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Stefl

Milwaukee,WI

Summary

Driven professional with strong communication and organizational skills. Experienced in enhancing customer experiences and streamlining processes in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Personal Assistant

Peg Ann Foundation
Milwaukee, Wisconsin
08.2024 - Current
  • Streamlined incoming communications through effective management of emails and phone calls.
  • Conducted research for briefing materials to enhance meeting preparedness.
  • Organized personal and professional calendars with reminders for critical tasks and upcoming events.
  • Managed household inventory and maintenance schedules to ensure operational efficiency.
  • Facilitated daily tasks by running errands, allowing employer to prioritize pressing duties.
  • Monitored personal and professional activities to remind employer of deadlines and priorities.

Hospitality Associate Manager

Summerfest
Milwaukee, WI
05.2023 - Current
  • Provided exceptional customer service to enhance guest experiences.
  • Supported event setup and breakdown for special functions and gatherings.
  • Managed inventory levels of supplies for front desk operations.
  • Ensured compliance with safety regulations in the workplace environment.
  • Wrote and performed employee evaluations
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed food and beverage service during events and festivals.

Brand Ambassador

Proof Alcohol
Milwaukee, Wisconsin
05.2023 - 10.2024
  • Conducted product demonstrations and interactive experiences to engage customers effectively.
  • Educated consumers on brand features and benefits during promotional events.
  • Collected customer feedback to guide product development and marketing strategies.
  • Represented brand positively at community events and trade shows.
  • Enhanced company image through exceptional customer service experiences.
  • Utilized basic selling techniques to foster customer engagement.

Barista

Target
Milwaukee, Wisconsin
12.2023 - 07.2024
  • Crafted various coffee beverages utilizing espresso machines and grinders.
  • Trained new baristas on effective beverage preparation techniques.
  • Monitored inventory levels, restocking supplies to maintain operational readiness.
  • Managed daily morning rush of customers while delivering efficient customer service.

Education

Bachelor of Arts - Communication

University of Wisconsin, Milwaukee
Milwaukee, WI
05-2026

High School Diploma -

Notre Dame Academy
Green Bay
03-2022

Skills

  • Effective communication
  • Customer service
  • Event planning
  • Decision making
  • Time management
  • Team collaboration

Timeline

Personal Assistant

Peg Ann Foundation
08.2024 - Current

Barista

Target
12.2023 - 07.2024

Hospitality Associate Manager

Summerfest
05.2023 - Current

Brand Ambassador

Proof Alcohol
05.2023 - 10.2024

Bachelor of Arts - Communication

University of Wisconsin, Milwaukee

High School Diploma -

Notre Dame Academy