Olivia Stock
Pittsburgh
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Aerie By American Eagle Outfitters
08.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Summer Camp Counselor
Pleasant Hills Borough
06.2024 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Sales Associate
Marshalls
12.2023 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Restaurant Hostess
Walnut Grill
05.2022 - 11.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Thomas Jefferson High School
Jefferson Hills, PA06-2025
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Outgoing personality
- Goal oriented
Accomplishments
Awarded the "Hoppy Heart Scholarship" my senior year which goes to an individual on our High School softball team. This award is given to a senior player who exemplifies teamwork, dedication, and plays the game with heart. I started for the varsity softball team since freshman year playing 3rd base. The highlight of my High School years playing on the softball team is when we won the State Championship my junior year.
Timeline
Sales Associate
Aerie By American Eagle Outfitters
08.2024 - Current
Summer Camp Counselor
Pleasant Hills Borough
06.2024 - Current
Sales Associate
Marshalls
12.2023 - 01.2025
Restaurant Hostess
Walnut Grill
05.2022 - 11.2022
Thomas Jefferson High School
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