Olivia Straley
Killeen,TX
Summary
Reliable and motivated professional with experience in customer service, retail, and team coordination. Known for strong communication skills, adaptability, and a positive work ethic. Able to work effectively in fast-paced environments while maintaining organization, professionalism, and a focus on quality service.
Overview
2026
2026
years of professional experience
Work History
Infantryman
United States Army
Killeen, TX
07.2021 - Current
- Operated and maintained various infantry weapons systems during training exercises and missions.
- Collaborated with team members to execute tactical maneuvers in high-stress environments.
- Implemented safety protocols during live-fire exercises to ensure team compliance and operational effectiveness.
- Trained new soldiers on weapon handling, tactical procedures, and teamwork.
- Led small teams in simulated combat scenarios, enhancing unit cohesion and performance under stress.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
Cashier/Stocker
Premier Pet Supply
Shelby, MI
2020 - 2021
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
- Assisted customers in locating products, providing knowledgeable recommendations on pet supplies.
- Collaborated with team members to restock inventory and manage product displays effectively.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Server
The Palazzo Grande
Shelby, MI
2018 - 2020
- Provided exceptional customer service to enhance dining experience.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Assisted in training new servers in service standards.
- Maintained cleanliness and organization of dining area throughout shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Dwight D. Eisenhower High School
Shelby, MIHigh School Diploma - Dental Hygiene
Central Texas College
Killeen, TXSkills
Customer Service & Guest Relations
Team Collaboration
Cash Handling & POS Systems
Verbal Communication
Time Management
Problem Solving
Organization & Multitasking
Dependability & Strong Work Ethic