Olivia Stroemel
Delran,New Jersey
Summary
Dynamic Shift Leader at Smoothie King with a strong focus on customer satisfaction and team development. Expert in cash handling and problem-solving, successfully trained staff to enhance service quality. Recognized for maintaining operational excellence and enforcing company policies, fostering a positive work environment that drives team performance.
Overview
2
2
years of professional experience
Work History
Shift Leader
Smoothie King
08.2023 - Current
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
Education
Bachelor of Science - Medical Diagnostics Pre-PA
University of Delaware
Newark, DE05-2029
High School Diploma -
Delran High School
Delran, NJ06-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Staff education and training
Timeline
Shift Leader
Smoothie King
08.2023 - Current
Bachelor of Science - Medical Diagnostics Pre-PA
University of Delaware
High School Diploma -
Delran High School