Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Sudduth

Gainesville

Summary

Dynamic and reliable professional with a strong work ethic, recognized for achieving high customer satisfaction at Instacart. Proficient in mobile app usage and efficient shopping, I excel in order accuracy and route planning, ensuring timely deliveries while maintaining a positive customer experience. Quick learner committed to continuous improvement and effective problem-solving.

Has a diverse back ground and wide experiences she will be happy to discuss.

Overview

20
20
years of professional experience

Work History

Instacart Shopper/App Product Tester/Independent Contractor

Instacart
01.2021 - Current

Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

  • Worked productively with customers to meet order requirements and service expectations
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
  • Demonstrated adaptability in learning new technologies quickly as required for each project''s specific needs.

Generated reports detailing findings and recommendations

Retail Sales Associate Cashier/Cook/Soft Count Clerk

Chickasaw Nation Border CTS
06.2024 - 09.2024

Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.

  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Ensured compliance with all company procedures related to cash handling, refunds/returns processing.
  • Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
  • Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
  • Built rapport with customers through active listening skills, leading to strong relationships and return visits.
  • Maintained accurate cash drawer, ensuring financial integrity and trust.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated POS terminals and cash drawer balancing.

School Bus Driver/Maintenance Crew Member

Gainesville Independent School District
09.2022 - 12.2023
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
  • Kept parents informed of schedule changes or other relevant updates through clear communication channels.
  • Worked to paint the library at Chalmers Elementary by myself for maintenance in the Summer, built office furniture, painted the nurses office at Gainesville Junior High, bought supplies to accomplish the contracting paint jobs.
  • substitute Aide for other routes and special needs students.
  • Felid trips and planning.

Cooke Count Special Education Cooperative

Cooke County SSA Cooperative
07.2018 - 01.2022
  • Implemented necessary accommodations for students with physical disabilities to ensure comfortable and secure seating during transportation..
  • Handled emergency situations calmly and efficiently while prioritizing the safety and well-being of all passengers onboard.
  • Supported students with special needs by utilizing effective communication techniques and understanding their unique requirements.
  • Maintained detailed records of student information, ensuring accurate tracking of attendance, incidents, and progress reports..
  • Assisted in developing individualized transportation plans based on each student''s specific needs, contributing to a personalized service.
  • Continuously monitored student progress in terms of behavior, communication skills, and personal growth throughout the school year, providing feedback to educational teams as needed.

Paralgeal Aid, Volunteer/Office Records Keeper

Nancy R. Carlton, Attorney at Law
09.2018 - 11.2018
  • Contributed to process improvement initiatives by identifying opportunities for increased efficiency or effectiveness in recordkeeping practices.
  • Reduced errors in recordkeeping by conducting regular audits and rectifying discrepancies.
  • Facilitated timely retrieval of information by responding efficiently to internal and external requests for records access.
  • Improved record accuracy by diligently reviewing and verifying data entries.
  • Ensured data security by implementing stringent access controls and confidentiality protocols for sensitive records.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Bus Driver/ Substitute Teacher/Support Staff

Whitesboro Independent School District
08.2017 - 06.2018
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedes.
  • Assisted coworkers and staff members as a substitute Aid

Education

Certificate As Ordination Minister And Chaplain - Ordination Christian Minister/Chaplain

National Orgination of Christian Ministers/Chaplin
Online Private Christian Ordination/education
11-2024

Certificate of Technical Studies - Computer Office Specialist/Paralegal Studies

Interenational Business School
Denton
08-2001

High School Diploma -

Sanger High School
Sanger Texas
08-2000

Skills

  • Skilled in Mobile App Usage
  • Analytical Reading Ability
  • Consistent Professional Effort
  • Logistics Coordination
  • Adaptable Learner

Timeline

Retail Sales Associate Cashier/Cook/Soft Count Clerk

Chickasaw Nation Border CTS
06.2024 - 09.2024

School Bus Driver/Maintenance Crew Member

Gainesville Independent School District
09.2022 - 12.2023

Instacart Shopper/App Product Tester/Independent Contractor

Instacart
01.2021 - Current

Paralgeal Aid, Volunteer/Office Records Keeper

Nancy R. Carlton, Attorney at Law
09.2018 - 11.2018

Cooke Count Special Education Cooperative

Cooke County SSA Cooperative
07.2018 - 01.2022

Bus Driver/ Substitute Teacher/Support Staff

Whitesboro Independent School District
08.2017 - 06.2018

Certificate As Ordination Minister And Chaplain - Ordination Christian Minister/Chaplain

National Orgination of Christian Ministers/Chaplin

Certificate of Technical Studies - Computer Office Specialist/Paralegal Studies

Interenational Business School

High School Diploma -

Sanger High School
Olivia Sudduth