Olivia Swaney
Olathe,KS
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Waitress
Other Place Bar And Grill
05.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Special Needs Caregiver
Helpers Inc.
05.2022 - Current
- Worked with individuals with special needs to increase social skills and independence.
- Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
- Maintained confidentiality and privacy to protect individual's rights and well-being.
Nanny
Private Employers
05.2020 - 08.2022
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Private Swim Instructor
Self-employeed
05.2020 - 08.2022
- Developed and implemented lesson plans based on individual student needs.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
Waitress
Austins Bar And Grill
11.2021 - 05.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
No Degree - General Studies
Johnson County Community College
Overland Park, KSBachelor of Arts - Political Science
Drake University
Des Moines, IA05.2026
High School Diploma -
Olathe South High School
Olathe, KS05.2022
Skills
- Error Identification
- Cool Under Pressure
- Relationship Management
- Workflow Coordination
- Complex Problem-Solving
- Sales Expertise
- Conflict and Complaint Resolution
Timeline
Waitress
Other Place Bar And Grill
05.2022 - Current
Special Needs Caregiver
Helpers Inc.
05.2022 - Current
Waitress
Austins Bar And Grill
11.2021 - 05.2022
Nanny
Private Employers
05.2020 - 08.2022
Private Swim Instructor
Self-employeed
05.2020 - 08.2022
No Degree - General Studies
Johnson County Community College
Bachelor of Arts - Political Science
Drake University
High School Diploma -
Olathe South High School
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