Sofia Murza
Flagstaff,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Waitress
Hula's Modern Tiki
10.2019 - 07.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Paradise Valley High School
Phoenix, AZ05.2022
Skills
- Guest Inquiries
- Error Identification
- Warm and Friendly
- Conflict and Complaint Resolution
- Performance Improvement
- Corrective Actions
- Workflow Coordination
Additional Information
Going to school at NAU, I live in close proximity to Arizona Snowbowl year round, and have become a proficient snowboarder. I would be able to quickly and safely snowboard to various lifts or wherever I am needed.
Timeline
Waitress
Hula's Modern Tiki
10.2019 - 07.2023
High School Diploma -
Paradise Valley High School
Similar Profiles
Christina BorquezChristina Borquez
Bartender, Mixologist, Server at Hula's Modern TikiBartender, Mixologist, Server at Hula's Modern Tiki
Tessa GilmourTessa Gilmour
Restaurant Server at Hula's Modern TikiRestaurant Server at Hula's Modern Tiki
Sophia ScacciaSophia Scaccia
Hostess/Expo/Server/Bartender at Hulas Modern TikiHostess/Expo/Server/Bartender at Hulas Modern Tiki