Olivia Tack
Appleton,WI
Summary
Results-driven IT Consultant known for high productivity and efficient task completion. Specialize in network security, cloud computing solutions, and data analysis. Excel in problem-solving, communication, and project management to deliver optimal technology strategies and implementations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT consultant
TEKsystems
05.2024 - 07.2024
- Worked with Zebra device set up to get the devices implemented out to the grocery stores
- Worked on projects in TDX, Airwatch, Microsoft Azure, Confluence, Upshop, and setting up Microsoft Authenticator on the zebra devices.
Consultant Agent
Best Buy Geek Squad
08.2023 - 05.2024
- Helping clients with installing software and updating out-of-date software to match current computer needs
- Assisting with technical support as well as working with customers to determine the needs of specific electronics
- Completing functionality checks and factory resets on Macintosh and Window operating system computers
- Working with Apple OS computers, phones and tablets
- Using GSX to check in devices and to diagnose devices.
EMT
Milwaukee Office of Emergency Management
09.2022 - 08.2023
- Provides onsite EMS service to Fiserv Forum during sporting events and Concerts
- Assisting Paramedics with patient care as well as moving patients
- Writes up reports stating in detail what Ems providers assisted patients with as well as contacting Milwaukee Fire for patient transport.
EMT
Bell Ambulance Company
09.2021 - 01.2023
- The primary care provider in the ambulance when there is a patient being transported
- Works with a designated partner each shift, assisting patients back home via ambulance
- As well as responding to 9-11 calls in the Milwaukee 9-11 district
- Has experience working with Advanced life support ambulances, police, and fire departments.
Security Officer
University Wisconsin Police Department Madison Security
05.2019 - 04.2021
- Has training in handling proper keys to lock buildings, Andover training in access to alarms and electronically controlled cards/doors
- Participated in Inservice training for security team; included EVOC training, crime prevention, fire safety, BLS training, ethics training, title ix, OC spray training, and slow vehicle maneuvers
- Cross trained in dispatch, as well as a mentor for two coworkers for their first years with the department, helping when they have questions and helping to integrate them into the workplace community.
Education
Criminal Justice Associates Degree -
Madison College
Madison, WICyber Security Bachelor’s Degree -
Southern New Hampshire University
Milwaukee, WISkills
- Machine Learning
- Library design
- Defect tracking
- Web development
- Equipment Configuration
- Mobile Application Development
Certification
EMT-B Certified, 04/2020 - Present
Timeline
IT consultant
TEKsystems
05.2024 - 07.2024
Consultant Agent
Best Buy Geek Squad
08.2023 - 05.2024
EMT
Milwaukee Office of Emergency Management
09.2022 - 08.2023
EMT
Bell Ambulance Company
09.2021 - 01.2023
Security Officer
University Wisconsin Police Department Madison Security
05.2019 - 04.2021
Criminal Justice Associates Degree -
Madison College
Cyber Security Bachelor’s Degree -
Southern New Hampshire University
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