Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Traivone Smith

Traivone Smith

IT Consultant
Tahoka,TX

Summary

IT Consultant with a proven track record at ImageNet Consulting, enhancing system efficiency by 28% through innovative solutions and robust IT risk management. Expert in Network Administration and Agile Methodology, excel in optimizing processes and leading teams to exceed performance targets while ensuring information security. The approach is always geared towards continuous improvement and strategic problem-solving.

Overview

10
10
years of professional experience
1
1
year of post-secondary education

Work History

IT Consultant

Self-employeed
Lubbock, TX
12.2023 - Current
  • Inspected equipment, assessed functionality, and optimized controls.
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
  • Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
  • Enhanced system efficiency by 20%, implementing innovative IT solutions and optimizing existing processes.
  • Implemented security measures to protect sensitive information from unauthorized access, mitigating potential risks and vulnerabilities.
  • Planned and developed interfaces that simplified overall management and offered ease of use.

Hardware and Network Technician

ImageNet Consulting
Lubbock, TX
10.2018 - 12.2023
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Performed tracing and patching operations for networks.
  • Configured and maintained network backup and recovery procedures.
  • Configured, monitored and maintained email applications and virus protection software.
  • Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
  • Worked with outside vendors for fiber installations and service.
  • Oversaw 200 desktops in Windows domain and installed firewalls to connect and protect users.
  • Improved network reliability by troubleshooting and resolving hardware and software issues.

Field Operations Specialist

Halliburton
Brownfield, TX
03.2015 - 09.2018
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently.
  • Partnered with sales leaders to set strategies, territory design, sales targets and quotas.
  • Managed teams of field technicians, providing guidance, training, and performance evaluations for continuous improvement.
  • Established strong relationships with vendors to secure competitive pricing on equipment purchases and maintenance services.
  • Conducted regular site inspections to monitor progress, identify potential problems, and recommend corrective actions.
  • Implemented safety protocols to minimize risks and maintain compliance with industry regulations.
  • Reduced downtime by maintaining and troubleshooting equipment to ensure optimal functionality.
  • Coordinated logistics for major projects, including site preparation, equipment delivery, personnel scheduling, and budget management.

Education

Bachelor of Science - Computer Science

Southern New Hampshire University
Hooksett, NH
09.2023 - Current

Skills

Information Technology Infrastructure

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

IT Consultant

Self-employeed
12.2023 - Current

Bachelor of Science - Computer Science

Southern New Hampshire University
09.2023 - Current

Hardware and Network Technician

ImageNet Consulting
10.2018 - 12.2023

Field Operations Specialist

Halliburton
03.2015 - 09.2018

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Traivone SmithIT Consultant