Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Thibodeaux

Lake Charles,LA

Summary

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

EVS Attendant

Golden Nugget Casino
Lake Charles, LA
12.2022 - 02.2024
  • Ensured that all equipment used during cleaning was properly stored at the end of shift.
  • Followed established safety procedures when handling hazardous materials such as cleaning agents or medical waste.
  • Disinfected surfaces such as countertops, sinks, toilets and showers using appropriate chemicals.
  • Emptied trash receptacles and replaced liners as needed.
  • Performed general housekeeping duties such as changing light bulbs or replacing air filters.

Pawnbroker

chads pawnshop
Lake Charles, LA
08.2023 - 09.2023
  • Evaluated and Appraised Items: Assessed the value of various items, including jewelry, electronics, and tools, to determine loan amounts or purchase offers. Utilized expertise and market research to provide accurate appraisals.
  • Customer Service: Provided exceptional service to customers by assisting with pawn loans, sales, and purchases. Ensured customer satisfaction through friendly, professional interactions and prompt resolution of inquiries and issues.
  • Inventory Management: Organized and maintained inventory, ensuring accurate records of pawned items, sales, and purchases. Managed stock levels and displayed items attractively to promote sales.

Cashier

McDonald's
Lake Charles, LA
05.2019 - 10.2019
  • Handled cash transactions accurately and efficiently, ensuring a positive customer experience.
  • Assisted customers with inquiries and purchases, providing knowledgeable and friendly service.
  • Maintained a clean and organized work area, adhering to company policies and procedures

Housekeeper

Golden Nugget Casino
Lake Charles, LA
09.2018 - 01.2019
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.

DSW Worker

Robinswood School
Lake Charles, LA
07.2018 - 01.2019
  • Assisted clients with meeting individual support plan goals, daily living skills, vocational training and medication management.
  • Created client agendas and monitored activity to promote efficient follow through.
  • Conducted long and short-term program planning to improve methods and procedures.
  • Actively sought out opportunities for professional growth through seminars, workshops or online courses.
  • Provided direct clinical services to individuals with disabilities and their families.
  • Ensured compliance with all applicable laws governing disability supports and services.

Education

High School Diploma -

Lagrange Senior High School
Lake Charles, LA
05-2017

Bachelor of Science - Health Administration

Southern New Hampshire University
Hooksett, NH

Skills

  • Laundry Management
  • Sanitation Procedures
  • Chemical Handling
  • Waste disposal
  • Patient assistance
  • Room cleaning
  • Emergency Response
  • Hazardous Material Handling
  • Regulatory Compliance
  • Heavy Lifting
  • Restroom Servicing
  • Furniture Moving

Timeline

Pawnbroker

chads pawnshop
08.2023 - 09.2023

EVS Attendant

Golden Nugget Casino
12.2022 - 02.2024

Cashier

McDonald's
05.2019 - 10.2019

Housekeeper

Golden Nugget Casino
09.2018 - 01.2019

DSW Worker

Robinswood School
07.2018 - 01.2019

High School Diploma -

Lagrange Senior High School

Bachelor of Science - Health Administration

Southern New Hampshire University

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Olivia Thibodeaux