Olivia Thomas
Cocoa,FL
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Diligent skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
McDonald's
03.2023 - 09.2023
- Customer Services
- Janitorial
- Time management, drive through department
Cashier
Mobile Gas Station
10.2020 - 03.2021
- Restocking merchandise
- Maintain a clean store
- Operating the cash register
- Greet customers
Home Health Aide
Private Practice
Satellite Beach, FL
06.2022 - 03.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Elderly Caregiver
Private Practice
Cocoa Beach, FL
03.2021 - 03.2022
- Guided patients to restroom to support bladder and bowel relief requirements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Food Runner
Victory Casino Cruise
02.2021 - 10.2021
- Delivering food and drinks
- Assisting servers
- Resetting tables
- Working with the kitchen
Data Entry Clerk
Lotane and Associates
Cocoa, FL
12.2019 - 02.2020
- Corrected data entry errors to prevent duplication or data degradation.
- Used computer software to store and retrieve data.
- Developed and implemented data entry operations.
- Followed data entry protocols, rules and regulations.
Education
High School -
Titusville High School
Titusville06.2019
Skills
- Communication
- Teamwork
- Adaptability
- Problem resolution
- Time management
Certification
- Certified in Microsoft Advanced Excel
- Basic Life Support (BLS) certification
Timeline
Cashier
McDonald's
03.2023 - 09.2023
Home Health Aide
Private Practice
06.2022 - 03.2023
Elderly Caregiver
Private Practice
03.2021 - 03.2022
Food Runner
Victory Casino Cruise
02.2021 - 10.2021
Cashier
Mobile Gas Station
10.2020 - 03.2021
Data Entry Clerk
Lotane and Associates
12.2019 - 02.2020
High School -
Titusville High School