Olivia Triplett
Hardinsburg,KY
Summary
Strategic planner and operational leader with a strong background improving the performance, productivity, efficiency, and profitability of organizational operations. Resourceful team player and fast learning seeker to a leverage background into a Entry-level cashier/ teller and Customer Service Representative role with a progressive organization. Detailed-oriented leadership with great communication and computer skills with track records of executing maintenance program proficiencies to exceed operational goals.
Overview
1
1
year of professional experience
Work History
Ophthalmologist Technician
Hardinsburg Eye Care
01.2023 - 04.2023
- Collaborated with customers to determine their needs and deliver for their vision service, answered patients calls to help with questions, concerns, scheduling appointments, etc.
- Contributed to the overall success of the practice by actively participating in team meetings, suggesting improvements, and sharing expertise.
- Supported overall clinic efficiency by managing inventory levels of supplies and transported prescriptions to patients pharmacy.
- Was in charge of managing ophthalmic conditions, sanitizing all patient rooms before each and every one, fax and filed insurance.
- Enhanced patient care by performing diagnostic tests and assisting in ophthalmic procedures.
- Messaged or made calls to patients to remind them about their appointments and/or if contacts or glasses were ready for pickup.
Caregiver
All About Home Assisted Living
10.2021 - 12.2022
- Assisted residents with activities of daily living, hygiene, eating, and promoting independence and quality of life.
- Did daily tasks of laundry, dusting, cleaning dishes, vacuuming, among other household duties.
- Provided emotional support to residents and their families during challenging times, fostering trust and strong relationships.
- Took residents blood pressure, oxygen levels, prepped insulin shots, and made sure all residents had their medications.
- Assisted with dressing guidance, restrooms, showering, meal preparation, and dental and hair care.
- Kept track of behavior and residents current medications, answered phone call of residents' family members if needed.
- Was in charge of ensuring that the assigned station and service areas were cleaned, sanitized, and well-organized.
Education
No Degree - Cosmetology
Empire Beauty School
Elizabethtown, KY09-2024
No Degree - Nursing
Elizabethtown Community And Technical College
Elizabethtown, KYHigh School Diploma -
Meade County High School
Brandenburg, KY05-2022
Skills
- Time management
- Teamwork
- Multi-tasking
- Data entry
- Computer skills (took a Microsoft word class in high school)
- First Aid & CPR certifications
- Verbal & written communication skills
Timeline
Ophthalmologist Technician
Hardinsburg Eye Care
01.2023 - 04.2023
Caregiver
All About Home Assisted Living
10.2021 - 12.2022
No Degree - Cosmetology
Empire Beauty School
No Degree - Nursing
Elizabethtown Community And Technical College
High School Diploma -
Meade County High School
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