Olivia Valdez
Simplot, Moses Lake
Moses lake,WA
6
years of professional experience
Reservations professional with background in customer service and sales. Known for effective communication and proactive approach to resolving issues. Committed to team collaboration and achieving results, adaptable to changing needs. Key skills include customer service, sales, and problem-solving.
Work History
QA Technician
1 Year 1 Month- Executed duties within designated time constraints
- Inputted data into computer systems for accurate record-keeping
- Analyzed and clarified procedures in a detailed, step-by-step format
- Communicated data results to team members and management for informed decision-making
- Working individually as well as side by side with coworkers and management
Sanitation Lead
1 Year 2 Months- Maintained cleanliness of work space by regularly organizing and sanitizing surfaces.
- Followed written procedures to ensure cleanliness in ready-to-eat facility
- Handled harmful chemicals safely by adhering to established safety procedures.
- Working in a timely manner to ensure everything is cleaned right and done on time
Package Handler
3 Months- Loaded and unloaded packages efficiently at shipping dock.
- Organized and placed packages accurately to optimize storage space
- Executed tasks rapidly to meet operational goals. and Maintained focus on assigned duties throughout the workday.
Home Care Aid
7 Months- Learning a client's needs and wants
- Ensuring following HIPAA guidelines with my clients and ensuring privacy
- Transported clients to appointments and stores to enhance their accessibility
- Keeping an organized log of what clients need and a step by step report of daily tasks that are being completed
Front Counter, Delivery Driver
2 Months- Facilitated customer interactions to enhance satisfaction
- Handling a register
- Organizing inventory
- Coordinated timely deliveries to auto shops in the area
- Ensured customers received correct parts for vehicles, enhancing satisfaction and service accuracy
- Conducted research on vehicles to compile detailed information
Sales Coordinator
1 Year 8 Months- Organizing inventory for my department
- Assisted in supervising truck deliveries to ensure timely arrival of merchandise.
- Coordinated layout plans with managers to optimize store presentation
- Maintained organization and cleanliness of shopping area to enhance customer experience.
- Executed multiple projects to support company change
- Assisted various departments and managed front end registers to facilitate customer transactions.
Online Grocery Pickup
5 Months- Processed online customer orders accurately and efficiently.
- Counted items to ensure correct order fulfillment
- Gathering items fast and efficiently so orders are on time
- Providing customer service at all times
Education
High School diploma
- I attended Moses Lake High School all 4 years of High School, completing and earning my High School diploma.
- GPA: 3.0 GPA
Skills
Auditing
Team collaboration
Time management
Organization
Adaptability
Process improvement
Record-keeping
Communication
Customer service
Timeline
QA Technician
Simplot, Moses Lake
07.2025 - CurrentRead More
Sanitation Lead
Okanagan Specialty Fruits, LLC
04.2024 - 06.2025Read More
Package Handler
Fedex Ground
01.2024 - 04.2024Read More
Home Care Aid
Always caring
05.2023 - 12.2023Read More
Front Counter, Delivery Driver
Napa Auto Parts
02.2023 - 04.2023Read More
Sales Coordinator
Marshalls
06.2021 - 02.2023Read More
Online Grocery Pickup
Walmart
07.2020 - 12.2020Read More
Moses Lake High School
High School diploma
Read More