Olivia Vanepps
Ocala,FL
Summary
Dynamic and adaptable professional with experience in both the service and education sectors. Known for strong time management and the ability to resolve guest and student concerns promptly. Ready to leverage expertise to enhance customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Server
The Legacy Restaurant at Nancy Lopez Country Club
The Villages, FL
11.2024 - 07.2026
- Provided exceptional customer service by accurately taking orders and ensuring timely delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu items and service protocols.
- Resolved guest concerns promptly to maintain high satisfaction levels.
- Processed payments efficiently using point-of-sale system to minimize wait times.
Daycare Teacher
The Keys To Knowledge 2
Wildwood, FL
09.2023 - 10.2024
- Fostered a safe, nurturing environment that promoted emotional and social growth among children.
- Developed and implemented engaging lesson plans to enhance child learning and development.
- Collaborated with parents to discuss children's progress and address any concerns effectively.
- Monitored daily activities, ensuring compliance with health and safety regulations.
Server
Chophouse at Lake Sumter
The Villages, FL
02.2021 - 08.2023
- Recommended menu items based on customer preferences, increasing sales opportunities.
- Collaborated with kitchen staff to ensure seamless service during peak hours.
- Participated in team meetings to discuss service improvements and operational efficiency.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Belleview High School
Belleview, FL06-2022
No Degree - Radiology
College of Central Florida
Ocala, FL08-2029
Skills
- Dependable performance
- Time management
- Point-of-sale management
- Professional appearance
- Strong work ethic
Timeline
Server
The Legacy Restaurant at Nancy Lopez Country Club
11.2024 - 07.2026
Daycare Teacher
The Keys To Knowledge 2
09.2023 - 10.2024
Server
Chophouse at Lake Sumter
02.2021 - 08.2023
No Degree - Radiology
College of Central Florida
High School Diploma -
Belleview High School