Olivia Verstraete
Private Families
Wilmette,IL
2
Languages
2027
years of professional experience
Aspiring nursing student (4.01 WGPA, 30 ACT) with 100+ volunteer hours in a Northwestern Medicine ICU. Shift Lead who has trained 12 employees, with leadership experience as a camp counselor, Polish Club VP and Treasurer, and Senior Helper for a High Honors Chinese teacher. Balances rigorous coursework, work, and service with strong time management.
Work History
Shift Lead & Cake Maker
2 Years 2 Months- Promoted to Shift Lead after one year (8/2025) based on performance and reliability.
- Trained 12 new employees and delegate daily tasks and responsibilities.
- Supervise daily shift operations to maintain smooth service and timely task completion.
- Resolve guest questions and concerns quickly to support positive service and repeat business.
- Monitor inventory levels and restock toppings, mix-ins, cones, and packaging supplies.
- Enforce cleanliness, food safety, and store presentation standards throughout each shift.
- Complete store opening and closing procedures, including counting cash drawers and balancing registers.
- Take and completed custom ice cream cake orders.
- Cultivate an inclusive workplace culture that fosters teamwork among diverse employees.
- Maintain focus during busy times and delegated tasks to employees to keep business running smoothly.
Arts in the Park Camp Counselor
2 Months- Supervised campers ages 8-9 for 7 hours a day, ensuring safe participation and positive group behavior..
- Led recreational games, arts projects, and outdoor programs aligned with camp schedules.
- Monitored camper needs and resolved conflicts using age-appropriate guidance and clear communication.
- Supported activity setup, cleanup, and supply organization for smooth program operations.
- Modeled respectful behavior and fostered a supportive, inclusive, and fun environment that encouraged teamwork and camper engagement.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
Babysitter
- Independently care for children ages 2-14 across families of 1-5 kids, tailoring care to each family's needs.
- Develop strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Prepare age-appropriate meals and snacks, following household instructions and dietary needs.
- Organize engaging play, reading, and craft activities to support healthy routines.
- Assist with bedtime routines, including bathing, calming transitions, and story time.
- Respond quickly to minor injuries or emergencies, following family guidance and safety procedures.
- Communicated positively with children and guardians.
- Handle conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Create a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Education
High School Diploma
- 4.01 WGPA
- 30 composite ACT
- Relevant Coursework: AP Biology & Advanced Anatomy and Clinical Health Sciences
- Extracurricular Activities: Polish Club Vice President and Treasurer
- Extracurricular Activities: New Trier Senior Project, Junior Leader
- Extracurricular Activities: High Honors Chinese, Senior Helper
Skills
Team leadership
Positive attitude
Inventory management
Energetic and enthusiastic
Critical thinking
Professional observation
Food safety training
Team building
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Interests
Nursing
Mental Health Awareness
Women's Healthcare Advocacy
Timeline
Arts in the Park Camp Counselor
Wilmette Park District
06.2026 - 08.2026Read More
Shift Lead & Cake Maker
Hartigans Ice Cream Shoppe
08.2024 - CurrentRead More
Babysitter
Private Families
2022 - CurrentRead More
New Trier High School
High School Diploma
Read More