Olivia Vroman
Sterling
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Social Media Manager
Black Spruce Studios
Sterling
02.2023 - Current
- Conducted market research to identify advertising trends and opportunities, informing content strategy.
- Developed content for social media platforms to enhance brand presence.
- Prepared monthly calendar to manage online content across multiple platforms.
- Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
- Identified potential opportunities for collaborations between the company and other organizations.
- Managed social media crisis situations, responding promptly to mitigate negative impacts on brand reputation.
- Engaged with online community, responding to comments and messages to build a positive brand image.
Home Educator
Self Employed
Las Vegas
10.2016 - 08.2021
- Developed personalized lesson plans tailored to each child's learning style.
- Managed daily schedules to balance academic and recreational activities effectively.
- Implemented assessment tools to monitor student progress and adapt teaching methods.
- Oversaw yearly budget to effectively purchase needed supplies, resources and memberships for children's educational needs.
- Encouraged the development of life skills such as independence, responsibility, and self-motivation.
- Established and maintained a safe, encouraging, and supportive learning environment.
- Facilitated a broad range of subjects including mathematics, science, history, and English to ensure a well-rounded education.
Head Receptionist
Elmore County Eyecare
Mountain Home
03.2007 - 03.2009
- Scheduled appointments using practice management software effectively.
- Coordinated patient check-in and check-out procedures smoothly.
- Verified insurance information and assisted patients with billing questions and payment processing.
- Answered multi-line phone systems, responded to inquiries, and directed calls appropriately.
- Managed front desk operations and greeted patients warmly.
Education
Soldotna High School
Soldotna, AKSkills
Customer service
Effective communication
Team collaboration
Analytical thinking
Adaptability
Emotional intelligence
Appointment management
- Telephone communication
- Office administration
- Payment processing
- Medical terminology
- Medical charting
- Insurance verification
- Billing support
- HIPAA compliance
- Medical coding (CPT, ICD-10-CM, HCPCS Level II)
Certification
- CPB (AAPC) May 1, 2024-current
- CPC-A (AAPC) March 31, 2025-current
References
- Greg Landeis Employer (907) 252-4421
- Emma Landeis Co-worker (907) 953-9446
• Heidi Lean Close Friend (907) 750-5154
Timeline
Social Media Manager
Black Spruce Studios
02.2023 - Current
Home Educator
Self Employed
10.2016 - 08.2021
Head Receptionist
Elmore County Eyecare
03.2007 - 03.2009
Soldotna High School