Olivia Walters
Alton,MO
Summary
To obtain employment relating to the education and experience earned that allows for a strong work ethic while serving as a valuable asset to others.
Overview
16
16
years of professional experience
Work History
High School Counselor
Alton R-IV School District
08.2017 - 08.2024
- Served as a liaison between school administration, teachers, parents, and community resources in addressing multifaceted student needs effectively.
- Helped students complete admissions applications and pursue scholarships to fund education at state, private and vocational schools.
- Coordinated standardized testing efforts within the school, ensuring accurate administration while minimizing test anxiety among students.
- Supported emotional well-being of students through individual counseling sessions addressing personal challenges and concerns.
- Supported students through challenging developmental milestones and crisis situations and coordinated outside service referrals for those needing extra assistance.
- Provided crisis intervention support in response to critical incidents affecting the school community or individual student wellbeing.
- Maintained positive relationships and open communication with parents about application paperwork, testing requirements and upcoming deadlines.
- Guided students through evaluating career interests and potential schools.
- Built schedules around students' strengths and long-term goals, customizing different approaches for college preparatory and technical school pathways.
- Developed strong rapport with parents, maintaining open lines of communication to address student needs collaboratively.
- Participated in school-wide initiatives aimed at improving overall academic performance, attendance rates, and graduation outcomes.
- Personalized career advice to incorporate student grades, goals, and skill level.
- Delivered high-quality services to students needing academic and emotional support.
- Improved college acceptance rates by assisting students with application and scholarship processes.
- Partnered with teachers to identify at-risk students and develop targeted interventions for improved academic outcomes.
- Assisted with the organization of college fairs, connecting students to valuable resources for post-secondary education opportunities.
- Conducted regular progress monitoring meetings with students to assess goal attainment and provide ongoing guidance toward success milestones.
- Continuously updated professional knowledge by attending relevant conferences, seminars, and trainings focused on best counseling practices.
- Implemented group counseling sessions focused on enhancing interpersonal skills, conflict resolution strategies, and self-esteem among peers.
- Enhanced student success by providing comprehensive guidance on academic and career goals.
- Advocated for student needs in disciplinary matters, promoting restorative justice practices that foster accountability and personal growth.
- Coordinated record transfers between school and outside organizations such as colleges and trade schools.
- Managed caseloads efficiently through meticulous record-keeping practices, ensuring timely follow-ups and appropriate referrals when necessary.
- Cemented relationships with colleges across state, region and entire country to better serve schools' students.
- Offered extra assistance to students of impoverished backgrounds by providing clothes for job interviews and support for basic needs.
- Promoted a positive school environment by implementing anti-bullying initiatives and fostering healthy peer relationships.
- Educated students on college admissions process and scholarship requirements.
- Collaborated with parents and teachers to help students reach potential.
- Monitored student progress to drive successful academic outcomes.
- Advised students on educational, career and social opportunities.
- Advocated for students to access available resources.
Legal Assistant
CSC Law, LLC
07.2014 - 07.2017
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
- Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.
- Enhanced attorney effectiveness by providing timely and accurate legal research and analysis.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
- Produced legal documents such as briefs, pleadings and appeals.
- Revised and finalized letters, briefs, and memos.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Supervisor
Missouri Children's Division
01.2009 - 07.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Collaborated with schools to address students'' social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
- Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
- Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
- Collaborated with healthcare professionals to create integrated care plans, improving overall client health outcomes.
Education
Masters - Teaching
Missouri Baptist University
St Louis, MO04.2020
Masters - School Counseling
Missouri Baptist University
St Louis, MO04.2019
Bachelors - Criminal Justice
Columbia College
Columbia, MO12.2008
Skills
- Articulate
- Excellent Communication
- Critical Thinking
- Reliability
- Organizational Skills
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Time management abilities
- Cultural Competency
Timeline
High School Counselor
Alton R-IV School District
08.2017 - 08.2024
Legal Assistant
CSC Law, LLC
07.2014 - 07.2017
Supervisor
Missouri Children's Division
01.2009 - 07.2014
Masters - Teaching
Missouri Baptist University
Masters - School Counseling
Missouri Baptist University
Bachelors - Criminal Justice
Columbia College
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