Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Williams

Harvey,IL

Summary

Was raised in a household that promotes and reinforces a good work ethic. Multiple backgrounds of work experience allowed the ability to adapt to unexpected situations and remain task oriented. Seeks to help others and maintain a positive work environment.

Overview

6
6
years of professional experience

Work History

Service Manager (On Leave)

Chipotle
Tinley Park, Illinois
07.2020 - Current
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
  • Followed up with customers during and after installations to verify satisfaction.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Managed efficient teams of up to 30 employees.

Crew Member

Chipotle
Tinley Park, Illinois
06.2018 - 07.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Sales Associate

JCPenney
Orland Park, Illinois
08.2016 - 08.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Education

Associate of Arts - Psychology

South Suburban College of Cook County
South Holland, IL
06.2019

High School Diploma -

Thornton Township Highschool
Harvey, IL
05.2016

Skills

  • Team Collaboration
  • Supply Requisition
  • Worker Training
  • Customer Relations
  • Customer-focused
  • Payment Processing
  • Attention to Detail
  • Returns and Exchanges
  • Customer Service
  • Goal-Driven
  • Store Opening and Closing

Timeline

Service Manager (On Leave)

Chipotle
07.2020 - Current

Crew Member

Chipotle
06.2018 - 07.2020

Sales Associate

JCPenney
08.2016 - 08.2018

Associate of Arts - Psychology

South Suburban College of Cook County

High School Diploma -

Thornton Township Highschool
Olivia Williams