Olivia Williams
Copperas Cove,TX
Summary
Friendly Receptionist with medical background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
10
10
years of professional experience
Work History
Medical Assistant/Receptionist
University of Texas Medical Branch
09.2023 - 02.2024
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Lunch Monitor
Priority Charter Schools
03.2023 - 05.2023
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Monitored student behavior and implemented corrective actions.
- Cleaned tables, straightened chairs and swept floors between lunch periods.
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
Medical Assistant Receptionist
Coryell Health Clinic
07.2018 - 12.2018
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
Correctional Officer
Texas Department Of Criminal Justice
09.2013 - 09.2017
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
Education
Medical Assisting
Central Texas College
Killeen, TX02.2018
High School Diploma -
Crossroads High School
01.2011
Skills
- Egress and Evacuation
- Corrective Action Implementation
- Safety and Security Enforcement
- Ethical Standards of Conduct
- Defensive Tactics
- Conflict Resolution Skills
- Armory and Key Control
- Search and Seizure Procedures
- Security Procedures
- Cleaning requirements
- Sanitation practices
- Food preparation and safety
- Payment collection
- Patient Scheduling
- Insurance Verification
- Reminder calls
- Office Administration
- Compassionate
- Maintaining confidentiality
- Patient Care Coordination
- Workflow Coordination
- File Maintenance
- Phone and Email Etiquette
- Multitasking and Organization
Timeline
Medical Assistant/Receptionist
University of Texas Medical Branch
09.2023 - 02.2024
Lunch Monitor
Priority Charter Schools
03.2023 - 05.2023
Medical Assistant Receptionist
Coryell Health Clinic
07.2018 - 12.2018
Correctional Officer
Texas Department Of Criminal Justice
09.2013 - 09.2017
Medical Assisting
Central Texas College
High School Diploma -
Crossroads High School
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