OLIVIA WINTERS

Provo,UT

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

years of professional experience

Work History

Sales Associate

Preloved-Provo

Provo, UT

01.2026 - Current

Assisted customers in product selection, enhancing overall shopping experience.
Processed sales transactions accurately and efficiently using point-of-sale systems.
Maintained visual merchandising standards to promote product visibility and appeal.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Campus Custodial

BYU–Idaho

Rexburg, ID

09.2025 - 12.2025

Worked effectively in fast-paced environments.
Demonstrated strong organizational and time management skills while managing multiple projects.
Self-motivated, with a strong sense of personal responsibility.
Organized and detail-oriented with a strong work ethic.

Full-Time Proselyting Mission

The Church of Jesus Christ of Latter-day Saints

Houston, Texas

01.2024 - 07.2025

Provided guidance and mentorship to new missionaries, facilitating their adaptation and growth.
Conducted community outreach to foster relationships and support local initiatives.
Delivered presentations on religious teachings to diverse audiences, enhancing engagement and understanding.
Participated in training sessions to enhance skills in leadership, conflict resolution, and community engagement.
Assisted individuals in overcoming personal challenges, fostering resilience and self reliance.
Implemented training programs for new missionaries, contributing to their successful integration into the mission field.

FSY Counselor

BYU

Colorado Springs, CO

06.2023 - 08.2023

Facilitated engaging activities promoting teamwork and personal development among youth participants.
Assisted in conflict resolution between campers, fostering a positive group dynamic.
Served as a positive role model for young people by demonstrating responsibility, respectfulness, kindness and enthusiasm throughout every interaction.
Provided emotional support for campers as needed through active listening and empathetic communication, fostering an environment of trust.

Education

Bachelor of Science - Marriage And Family Studies

BYU-Idaho

Rexburg

04-2028

Skills

Interpersonal Communication: Effectively engage with individuals from diverse backgrounds, fostering understanding and connection
Empathy and Active Listening: Help others feel heard, valued, and respected through attentive and compassionate communication
Time Management and Organization: Prioritize tasks efficiently to meet deadlines and maintain productivity in dynamic environments

Leadership: Guiding, supporting, and working with those around me to reach goals
Outgoing Personality: Being friendly, approachable, confident, and eager to collaborate with others
Customer Service: Actively listening to customers, understanding their needs, and providing helpful solutions

Timeline