Olivia Yates
Escondido,CA
Summary
I am a goal-oriented individual versed in greeting high-volumes of customers and recommending merchandise based on individual requirements. I'm skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Sales Associate
Hallmark Gold Crown
07.2023 - Current
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Sales Associate
Torrid Clothing Store
10.2022 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Transfer Degree - Psychology
Palomar College
San Marcos, CA 08.2023 - Current
Timeline
Transfer Degree - Psychology
Palomar College
08.2023 - Current
Sales Associate
Hallmark Gold Crown
07.2023 - Current
Sales Associate
Torrid Clothing Store
10.2022 - Current
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