Olivia Bastian
Pataskala,OH
Summary
Care-focused Phlebotomist with numerous years of experience working in a laboratory and medical office setting. Accomplished at easing patient anxieties and hitting veins on first attempts. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
12
12
years of professional experience
Work History
Phlebotomy Instructor
Ohio School of Phlebotomy
06.2023 - Current
- Upheld classroom rules and regulations according to campus and department guidelines.
- Coached students on individual level with patience and positive reinforcement.
- Trained students in industry-leading sanitation and hygiene protocol to improve career readiness.
- Interpreted and composed instructions in various forms using software, written communication and hand-drawn diagrams.
- Maintained up-to-date Ohio Phlebotomy Technician certification to sustain program relevance.
- Gathered and reported attendance records according to school and program protocols.
- Devised plans to support personal growth and improvement for sustained success both within and after program.
- Consulted with management about students in danger of not passing classes.
- Supported students with one-on-one coaching in career pursuits and post-program next steps.
- Taught vein selection and blood extraction protocol in real-time with demonstration materials and in clinical settings.
Phlebotomist
Central Ohio Primary Care
12.2018 - Current
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Obtained blood specimens by performing venipunctures and capillary sticks.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Used personal protective equipment correctly to protect coworkers and patients.
- Monitored patients for reactions and verified sample quality.
- Reviewed patient records for accuracy and completeness.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
Patient Care Technician
The Little Clinic
02.2017 - 11.2018
- Maintained up-to-date knowledge of best practices in patient care through participation in ongoing professional development opportunities.
- Improved patient satisfaction scores through effective communication and active listening to address concerns.
- Ensured a safe environment for patients by adhering to infection control protocols and maintaining a clean workspace.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
State Tested Nursing Assistant
Kindred Nursing and Rehabilitation
01.2015 - 01.2017
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, pulse, and oxygen levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
- Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
- Prevented pressure ulcers development among bedridden patients with consistent position changes every two hours as recommended guidelines.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Enabled better quality rest for patients through diligent observation of nighttime routines, noise reduction efforts, and prompt attention to their needs throughout the night shift hours.
- Contributed to a safer environment for patients by following strict infection control practices and maintaining cleanliness.
- Served as an advocate for the well-being of elderly patients by recognizing signs of elder abuse or neglect and reporting concerns to appropriate authorities.
- Aided in faster recovery time for post-surgical patients through attentive post-operative care and monitoring.
- Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Activity Assistant
Tuscany Gardens
04.2013 - 01.2015
- Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
- Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.
- Conducted sensory stimulation activities for memory care patients, improving mood regulation and reducing agitation incidents.
- Coordinated special events to celebrate holidays, birthdays, or other milestones that fostered a sense of community within the residence.
- Boosted social interaction among residents through the organization of group events and outings.
- Assisted in the development of individualized care plans by contributing insights on residents'' interests, preferences, and abilities gathered during activities engagements.
- Engaged residents through events, small groups, and personal attention.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Scheduled movies, entertainment, and other special events.
Education
Watkins Memorial High School
Pataskala, OH05-2013
Professional Study - Clinical Care
Career And Technology Education Center
Newark, OH05-2013
Skills
- Blood collection techniques
- Order of draw mastery
- Infection Control
- Hazardous Waste and Disposal
- Patient Confidentiality
- Conflict resolution techniques
- Patient safety
Certification
- CPT - Phlebotomy Technician
- CPCT - Certified Patient Care Technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Phlebotomy Instructor
Ohio School of Phlebotomy
06.2023 - Current
Phlebotomist
Central Ohio Primary Care
12.2018 - Current
Patient Care Technician
The Little Clinic
02.2017 - 11.2018
State Tested Nursing Assistant
Kindred Nursing and Rehabilitation
01.2015 - 01.2017
Activity Assistant
Tuscany Gardens
04.2013 - 01.2015
Watkins Memorial High School
Professional Study - Clinical Care
Career And Technology Education Center
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