Olivia D. De Young

• Implemented and monitored safety protocols for groups during on-site and off-site activities, ensuring a secure environment.
• Facilitated engaging weekly activities for children ages 5 to 13, fostering creativity and social skills.
• Communicated schedule changes and program details directly to parents, enhancing transparency and trust.

• Supervised campers during daily activities at community center programs.
• Enforced safety rules and maintained orderly camp environments.
• Led recreational games, crafts, and outdoor activities for mixed age groups.
• Engaged children in arts and crafts, singing, sports, games, and field trips, fostering creativity and teamwork in a safe environment.
• Monitored camper behavior and resolved conflicts calmly.
• Accompanied students on educational field trips to ensure safety and engagement.
• Supported special events and field trips through careful group supervision.
• Oversaw group safety during on-site and off-site activities to prevent accidents.
• Modeled positive behavior and encouraged teamwork among campers.
• Enforced discipline and policies to protect safety of recreational activity participants.
• Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
• Communicated schedule updates and camper needs to families and staff.
• Reviewed supplies, equipment, and room readiness for community center services
• Supervised daily operations and coordinated work schedules to ensure smooth program execution and staff efficiency.
• Monitored staff performance and enforced company policies to maintain a safe and supportive environment for all participants.
• Delegated responsibilities and modified staffing based on priorities.
• Maintained accurate records for attendance, supplies, and daily operations.
• Scheduled staff shifts and coordinated facility coverage across recreation programs.
• Trained new staff on customer service, emergency procedures, and center rules.
• Resolved member concerns and addressed facility issues with clear communication.
• Coordinated room setups, equipment checks, and program preparation for center events.
• Maintained attendance logs, incident reports, and recreation center records.
• Supervised day-to-day operations and special event planning
• Responded quickly and effectively to emergency situations in accordance with established protocols.
• Engaged in recreational games to promote teamwork and interaction among participants. and recreational activities which encouraged individuals and staff to join in.
• Alleviated issues which arose between students to maintain a positive, fun environment.
• Supervised community center staff during daily operations and public programming.

• Provide excellent customer service in a fast-paced environment
• Processed cash, credit, and mobile payments
• Collaborated with co-workers to efficiently complete cashier and behind counter duties.
• Handled carryout orders with accurate menu details.
• Welcomed customers upon entry to create a friendly atmosphere. and answered any questions they had about the store's products and services.
• Answered phone calls and relayed orders to kitchen staff to ensure timely service.

Related Coursework: Institutional Deviance and Social Control, Institutional Race & Crime, Institutional Gender Crime & Deviance, Community Supervision, Management & Organizational Behavior, Institutional Business Ethics