OLIVIA EVANGELIQUE ORTEGA-COBO LOPEZ
Los Banos,CA
Summary
Licensed Cosmetologist and Hairstylist with freelance experience since 2024 and five years in customer service. Expertise in customized haircuts, blowouts, coloring, and toning, tailored to client goals. Proficient in client consultations and sanitation, fostering a welcoming atmosphere. Committed to enhancing client confidence through personalized service and product recommendations.
Overview
1
1
Certification
1
1
year of post-secondary education
6
6
years of professional experience
Work History
FREELANCE HAIRSTYLIST & COSMETOLOGIST
Self-Employed
Los Banos, CA
01.2024 - Current
- Delivered personalized hair and beauty services to diverse freelance clientele in house-call and private-client settings, enhancing client satisfaction.
- Perform customized haircuts, blowouts, styling, color, highlights, vivid/fashion colors, and toning/glossing services.
- Conduct detailed consultations to understand guest preferences, desired results, lifestyle, maintenance expectations, and hair needs.
- Customize services and techniques to create looks that complement each client's individual style and goals.
- Provide additional beauty services including waxing and facials, demonstrating versatility across multiple areas of cosmetology.
- Maintain professional sanitation, cleanliness, organization, and safe working practices throughout client services.
- Scheduled client appointments efficiently, communication, service preparation, and follow-up independently.
- Cultivated strong client relationships through tailored attention, effective communication, and consistently positive service experiences.
- Educated clients on hair maintenance techniques to help them sustain results between appointments and recommended appropriate professional care.
BARISTA / CUSTOMER SERVICE TEAM MEMBER
Dutch Bros Coffee
, California
04.2021 - 04.2026
- Delivered personalized, high-energy customer service in a fast-paced, high-volume environment.
- Managed multiple priorities, ensuring accuracy, efficiency, and a clean environment.
- Adapted quickly to changing customer needs and busy service periods while maintaining a positive attitude.
- Resolved customer concerns with calm, respectful communication
- Worked closely with team members to maintain smooth operations and consistently meet customer needs.
- Managed multiple priorities while maintaining accuracy, efficiency, cleanliness, and attention to detail.
- Maintained a clean, organized, and inviting work environment while following company standards and procedures.
- Trained new broistas on menu items and workflow, enhancing team readiness and service quality.
- Operated beverage equipment and maintained clean drink stations
- Resolved customer concerns with calm communication, fostering positive customer experiences.
Education
Advanced Cosmetology -
Milan Institute
California 12.2024 - 10.2025
Skills
- Haircuts & Customized Styling
- Blowouts & Finish Work
- Color techniques
- Vivid & Fashion Color
- Toning & Glossing
- Facial & Waxing Services
- Client Consultations
- Hair & Scalp Assessment
- Sanitation & Safety
- Time Management
- Team Collaboration
- Guest Experience
- Service Recommendations
- Relationship management
- Communication
Personal Information
Instagram: @xritualbeautyx
Availability: Full-Time | Open Availability
Certification
California Licensed Cosmetologist
Timeline
Advanced Cosmetology -
Milan Institute
12.2024 - 10.2025
FREELANCE HAIRSTYLIST & COSMETOLOGIST
Self-Employed
01.2024 - Current
BARISTA / CUSTOMER SERVICE TEAM MEMBER
Dutch Bros Coffee
04.2021 - 04.2026