Phyllis Kendall

Hairstylist/Cosmetologist

Self-employeed

03.2023 - Current

Used social media platforms to promote salon and services.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Applied eyelash extensions to enhance clients' eyes and create impact.
Increased revenue through effective customer service and inventory management.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Developed loyal following of clients by providing high-quality services.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Educated clients on proper skin care techniques and ideal products suitable to needs.
Offered professional cuts, color services and extensions to salon customers.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated thorough knowledge of all salon products and services.
Maintained client treatment records and designed long-term care programs for return customers.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Answered phone calls and emails to schedule client appointments.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Suggested treatments and styles to suit customer appearance and fashion choices.
Maintained regular client list and successfully handled walk-in customers.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Processed payments, entering sales in register for prompt customer service.
Demonstrated high level of customer service to increase retention and satisfaction.
Developed creative techniques to provide clients with latest hairstyles.