OLIVIA HENDERS
Metro Atlanta
Summary
Punctual and honest customer service representative. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
3
3
years of professional experience
Work History
Food Runner
Royal Lanes
05.2021 - 08.2021
- Delivered correct food items to tables according to order documentation.
- Maintained speed of service for food orders while minimizing errors and complaints.
Waitress and Chef Assistant
Kale To The Chef
05.2022 - 06.2023
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef and waiting staff's needs.
Cashier
Williams-Sonoma
12.2022 - 12.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
Coaching Assistant
Triple Threat Training Facility
01.2023 - Current
- Built positive and productive relationships with parents of student athletes.
- Promoted good sportsmanship with competing teams on- and off-field.
- Assisted with training drills to improve team cohesiveness and performance.
- Assisted with practice sessions to boost athletic abilities and teamwork
Sales Associate
Bread And Butter Boutique
10.2023 - Current
- Welcome and Greet customers and assist with clothing advice and selection
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Criminology - Criminology
University of West Georgia
Carrollton, GA05.2027
High School - High School Degree
Mcintosh High School
Peachtree City, GA05.2022
Skills
- Work Task Prioritization
- Customer Relations
- Cooperative Attitude
- Preparing Food Items
- Monetary Transactions
- Positive Interactions
- Guest Satisfaction
Timeline
Sales Associate
Bread And Butter Boutique
10.2023 - Current
Coaching Assistant
Triple Threat Training Facility
01.2023 - Current
Cashier
Williams-Sonoma
12.2022 - 12.2022
Waitress and Chef Assistant
Kale To The Chef
05.2022 - 06.2023
Food Runner
Royal Lanes
05.2021 - 08.2021
Criminology - Criminology
University of West Georgia
High School - High School Degree
Mcintosh High School
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