Olivia Scott Mehalick
Summary
Experienced student with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and commitment to excellence. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Waitress
Inlet View Bar And Grill
03.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Surf Instructor
Carolina School Of Surf
07.2022 - Current
- Empowered guests and built confidence by training on techniques and praising good performance.
- Informed guests of good ocean practices and surf etiquette.
- Encouraged participation and increased enjoyment with fun routines and music accompaniment.
- Helped students of different abilities levels boost health with skill-adjusted classes.
Barista
OIB Surf And Java
11.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Manager of Operations
Mankins Causeway Cafe
09.2021 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Waitress
Mankins Causeway Cafe
09.2021 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Intern
Green Richard F Attorney At Law
03.2024 - 08.2024
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Sorted and organized files, spreadsheets, and reports.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Education
Bachelor of Science - Nuclear Engineering
North Carolina State University
Raleigh, NC05.2027
High School Diploma -
West Brunswick High School
Shallotte, NC06.2023
Skills
- Microsoft Office Specialist
- Proficient in MatLab Coding
- Time Management
- Detail Oriented
- Strong Multitasking
- Active Listening
- Verbal and Written Communication
- Energetic and Enthusiastic
Timeline
Waitress
Inlet View Bar And Grill
03.2024 - Current
Intern
Green Richard F Attorney At Law
03.2024 - 08.2024
Surf Instructor
Carolina School Of Surf
07.2022 - Current
Barista
OIB Surf And Java
11.2021 - Current
Manager of Operations
Mankins Causeway Cafe
09.2021 - Current
Waitress
Mankins Causeway Cafe
09.2021 - Current
Bachelor of Science - Nuclear Engineering
North Carolina State University
High School Diploma -
West Brunswick High School
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