Olivya Rivera
Waltham
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Server
Wagamama
Boston
04.2023 - 05.2025
- Used POS systems to enter orders, manage checks, and handle customer adjustments.
- Trained new hires on service standards and workflow.
- Upsold menu items to increase sales.
Guest Service Advocate
Target
Everett
08.2021 - 04.2023
- Resolved customer issues with empathy and efficiency.
- Handled transactions, exchanges, and refunds.
- Collaborated with team members to support front-end operations.
Education
Bachelor of Science - Economics–Finance, Business Law
Bentley University
Waltham, MA05.2027
Skills
- Microsoft Excel
- PowerPoint
- Access & SQL
- Financial modeling and analysis
- Economic interpretation
- BPMN Process Model
- Photoshop software
- Attention to detail
- Analytical reasoning
- Teamwork
- Creativity
Leadership Experience
Black United Body Fashion Show, Creative Assistant and Model, March 2024 & 2025
- Modeled in annual university fashion showcases featuring student designers and local brands.
- Supported the brand 'Destroy Our Future' with styling, outfit curation, and creative direction.
- Assisted in backstage production operations, helping coordinate lineup flow and aesthetic vision during show execution.
La Colaborativa Food Drive, Food Distibutor Volunteer, December 2025
- Unload, organize, and arrange food items.
- Refill items, maintian orderly lines, and ensure fair distribution of food for community members.
- Communicate issues and answer any inquiries.
Languages
English, Native
Spanish, Native
Timeline
Server
Wagamama
04.2023 - 05.2025
Guest Service Advocate
Target
08.2021 - 04.2023
Bachelor of Science - Economics–Finance, Business Law
Bentley University