Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Ollie Green

Charlotte,NC

Summary

Motivated and enthusiastic individual seeking a position where I can apply my strong work ethic, eagerness to learn, and academic achievements to contribute positively to the team. Excited to gain valuable experience, develop new skills, and grow professionally within a supportive work environment.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

24-7 Intouch
03.2023 - 11.2024
  • Support customers via inbound calls, emails, and chats, ensuring prompt assistance
  • Effectively convey diverse information to meet customer needs
  • Demonstrate attentive listening skills to address and resolve customer inquiries
  • Consistently deliver positive and enriching customer interactions
  • Master and maintain comprehensive knowledge of existing and upcoming products and services

Lead Customer Service Representative

Circle K
09.2022 - 12.2022
  • Engaging in product sales with customers, ensuring satisfaction
  • Delivering exceptional customer service with care and attention
  • Facilitating effective communication through friendly interactions
  • Operating efficiently while maintaining an enjoyable work environment
  • Collaborating within a team to achieve daily objectives
  • Generating innovative solutions to challenges
  • Demonstrating agility in thinking and providing recommendations
  • Directing and supervising entry-level employees

Material Handler (Contractor)

FedEx
03.2022 - 06.2022
  • Facilitates efficient production and distribution processes through order retrieval from inventory, timely delivery of production materials, and staging finished products for distribution
  • Supports smooth stock and materials storage operations by organizing and managing inventory
  • Ensures adequate inventory levels by labeling, tracking, and replenishing materials and supplies, promptly reporting shortages
  • Validates production orders by accurately locating and verifying materials and supplies
  • Maintains optimal in-process inventory levels at workstations by timely delivery and unpacking of materials
  • Prepares materials for shipping, ensuring proper packing and documentation of units delivered
  • Manages return materials from production, verifying codes, lot numbers, and quantities
  • Prepares finished stock for shipment, including identification, packing, crating, loading, and securing of products
  • Records shipments accurately to maintain precise inventory records

Crew Team Member

McDonald's
05.2021 - 12.2021
  • Engage with customers to ensure a delightful dining experience
  • Assist customers in placing orders for their preferred McDonald's meals
  • Expertly prepare McDonald's renowned menu items
  • Collaborate with fellow Crew members and Managers to achieve daily objectives while fostering a positive atmosphere
  • Maintain the restaurant's aesthetic appeal to ensure an inviting environment

Administrative Assistant

Valley Gates Church
07.2018 - 07.2020
  • Efficiently manage administrative tasks including scheduling appointments, coordinating meetings, and handling correspondence to ensure smooth office operations
  • Utilize advanced proficiency in office software suites to draft reports, prepare presentations, and maintain accurate records, enhancing organizational efficiency
  • Facilitate communication between departments, clients, and external stakeholders by serving as a central point of contact, demonstrating strong interpersonal and communication skills
  • Coordinate travel arrangements, process expense reports, and manage office supplies to support executive team members and enhance productivity
  • Demonstrate exceptional attention to detail in maintaining files, managing databases, and executing other clerical duties, contributing to the overall effectiveness of the administrative function

Education

High School - Diploma

01.2021

Skills

  • Microsoft Suite (Excel, Word, PowerPoint)
  • Data Entry
  • Order Processing
  • Scheduling
  • Calendaring
  • Project Coordination
  • Project Management
  • Invoicing
  • Inventory Management
  • Office Administration
  • Office Management
  • Records Management
  • Customer Service
  • Vendor Management

Timeline

Customer Service Representative

24-7 Intouch
03.2023 - 11.2024

Lead Customer Service Representative

Circle K
09.2022 - 12.2022

Material Handler (Contractor)

FedEx
03.2022 - 06.2022

Crew Team Member

McDonald's
05.2021 - 12.2021

Administrative Assistant

Valley Gates Church
07.2018 - 07.2020

High School - Diploma

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Ollie Green