OLU BABALOLA
Dallas
Summary
AML/KYC Analyst with experience in the Anti Money Laundering compliance industry. Highly skilled in AML/Fraud Investigations, transaction monitoring, SAR writing, CDD, EDD, PEP screening, High risk review, KYC, and Adverse News Screening. Trained compliance analyst with the capability to develop methodologies that analyze present and predict future risk behaviors.
Overview
6
6
years of professional experience
Work History
AML INVESTIGATIONS ANALYST
Capital One
09.2024 - Current
- Conduct comprehensive AML investigations and customer account transaction Analysis to investigate and identify potential suspicious activity.
- Ability to Identify patterns of money laundry or terrorist financing through typologies like structuring, excessive P2P, Foreign wire, rapid movement of cash, etc and reporting on verified suspicious activities.
- Handling of escalated investigation cases to determine SAR filing.
- Effective and efficient use of tools like Lexis Nexis, Imagesoft, ICAN, world check, and other internal and open source media for comprehensive investigations.
- Gathering, compiling and uploading of investigation data to support narrative, recommendation and disposition.
- Documenting a clear, concise narrative and making recommendations to non-issue or proceed to SAR filing.
- Filing timely and concise Suspicious Activity Reports (SAR) and submitting to FINCEN.
- Collaborating with and assisting financial institutions in investigating suspicious transactions through utilization of the customer outreach or FINCEN 314(b) processes.
- Liaise with internal bank branch managers to receive feedback on and updating customer KYC information.
IT Support Specialist
Fiserv
03.2022 - 08.2024
- Provide Technical assistance for ATM operations, troubleshooting customer issues and resolving problems promptly
- identify and resolve any issues with customers' ATMs, including Hardware, software or networking problems.
- Working with various stakeholders including Bank personnel, IT teams, vendors, and operations staff, to maintain high levels of ATM operations and customer satisfaction.
- Provide excellent customer service skills with strong analytical ability and empathy to ensure customer satisfaction.
- Team Lead- Mentor, coach, train and Provide guidance and servant leadership to team members.
IT Support Specialist
Henry Schein One
01.2020 - 07.2021
- Handling Tier 1 and 2 Inbound support calls
Following established troubleshooting steps, asking clarifying questions, and discovering underlying causes of concern. - Provide IT support for the company's proprietary software (DENTRIX).
- Remotely connect to customers’ workstations and providing timely resolution of software and hardware issues. e.g., Network connectivity, software installation, IP Config, printer software and hardware maintenance, password resets, etc.
- Effectively educating customers on proprietary software use and assisting them in fully utilizing available features to improve office productivity.
- Maintaining effective customer interaction by ensuring contact with ongoing issues and managing open items/Tickets.
- Document all customer related interactions, steps and actions taken, and results and resolutions obtained throughout each interaction.
Education
AML and Global Financial Crimes certification -
Fiserv
01.2023
Certificate - CERTIFIED SCRUM MASTER
SCRUM ALLIANCE
11-2022
Cert - AML/KYC Compliance Training
Financial Crimes Academy
01.2022
Cert. - Immigration Law
American University
01.2018
BSc. - Library and Information Science
University of Ibadan
01.2005
Skills
- Transaction monitoring
- Bank secrecy act
- Know your customer
- Investigation techniques
Hobbies and Interests
- Continual Improvement
- Reading and research
- International Travel
Timeline
AML INVESTIGATIONS ANALYST
Capital One
09.2024 - Current
IT Support Specialist
Fiserv
03.2022 - 08.2024
IT Support Specialist
Henry Schein One
01.2020 - 07.2021
Cert - AML/KYC Compliance Training
Financial Crimes Academy
Cert. - Immigration Law
American University
BSc. - Library and Information Science
University of Ibadan
AML and Global Financial Crimes certification -
Fiserv
Certificate - CERTIFIED SCRUM MASTER
SCRUM ALLIANCE
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