Olubukola Oyedokun
Parkville,MD
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
11
11
years of professional experience
Work History
Insurance Claims Adjuster
Monumental Life Insurance
Baltimore, MD
05.2018 - 04.2022
- Investigating, evaluating and settling insurance claims
- Determining whether the insured’s policy covers the claimed loss
- Deciding an appropriate amount the company should pay out
- Ensuring that claims are not fraudulent
- Contacting claimant’s employers or doctors for additional information if the claim is questionable
- Conferring with legal counsel when needed
- Negotiating settlements and authorizing payments
Claims Adjustment Specialist
Industrial & General Insurance Plc.
Lagos
05.2011 - 12.2017
- Investigate the nature of the damage being claimed
- Interview witnesses to understand the nature of the claim and gain an understanding of what occurred prior to the claim
- Evaluate police reports, video footage, previous insurance claims and other information to further understand the incident
- Create reports detailing the events and damage related to the claim
- Research the costs of repairing the damage
- Review the claim-holder's insurance policy in order to determine what should be covered
- Coordinate the services of mechanics, architects, contractors, etc in order to ensure damage is repaired
- Negotiate claim settlements with claimants and/or their legal teams
Education
MBA - Business Administration And Management
Ladoke Akintola University
Nigeria11.2012
Bachelor of Science - Communication And Language
University of Ibandan
Nigeria05.2011
Skills
- Property Claims
- Property Damage Assessment
- Active Listening
- Liability Determinations
- Automobile Appraisals
- Insurance Policy Coverage Knowledge
- Rules of Evidence
- Title Examination
- Insurance Claims Management
- Claim Form Analysis
- Critical Thinking
- Policy Investigations
- Property Adjusting
- Claims Evaluations
- Damage Investigation
Timeline
Insurance Claims Adjuster
Monumental Life Insurance
05.2018 - 04.2022
Claims Adjustment Specialist
Industrial & General Insurance Plc.
05.2011 - 12.2017
MBA - Business Administration And Management
Ladoke Akintola University
Bachelor of Science - Communication And Language
University of Ibandan
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