Introduced new client sourcing strategies, reducing lead acquisition costs by 15%. Enhanced the company's admin dashboard, improving usability and increasing team efficiency by 20%. Supervised team activities, onboarded and trained new staff, while delivering top-tier customer support, resolving 95% of client queries within 24 hours.
Accomplishments:
Collaborated with internal teams to tailor solutions and meet client needs effectively.
Tracked and analyzed sales performance data to refine strategies, reported progress to management and identified areas for improvement.
Contacted and interacted with potential clients and managed candidates’ pipeline.
Supervised team activities, on-boarded and trained new staffers.
Provided customer support to clients and managed queries.
Data Processing Tutor
Query Analyst (Intern)
Business Development Executive
Sales and Marketing
Team Leadership
Customer Service
Decision-Making
Customer Satisfaction
Pandas Library
Scikit-Learn Library
NumPy Library
Hadoop Ecosystem
Python Programming
Data Cleaning
Feature Engineering
Model Evaluation
Data Wrangling
Natural Language Processing
Spark Framework
NoSQL Databases
Time-series analysis
Deep learning
Cross-validation techniques
Database Management
Bayesian Statistics
Large dataset manipulation
Data Aggregation Processes
Teamwork and Collaboration
Problem-Solving
Attention to Detail
Time Management