Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olumide Komolafe

Largo,Maryland

Summary

EXPERIENCED EPIC CREDENTIALED TRAINER EPIC: Cadence/Prelude Objective To obtain a challenging yet rewarding position as an Epic credentialed trainer, to utilize EMR/EHR experience, and to provide adequate and needed support in a healthcare organization; using my passion for helping others. I plan to apply my EMR software, technology, and communication skills, as well as gain more experience. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Epic Credentialed trainer

Trinity Health
11.2022 - 01.2023
  • Provided tier one support to nurses, staff and medical assistants
  • Showed staff how to complete referrals
  • Showed staff how to transcribe external orders and referrals
  • Showed staff how to complete and sign/close in- basket encounters
  • Demonstrated to staff how to register and schedule patients for appointments
  • Showed staff how to complete check-ins and check-outs
  • Guided clinicians on sending message to various pharmacies
  • Assisted staff how on how to register and schedule patients for appointments
  • Showed staff how to complete check-ins and check-outs
  • Provided support and assistance to Clinical Staff to find patients/Open encounters
  • Epic Go- Live; Emory, Atlanta Georgia
  • Provided front desk support to nurses, staff and medical assistants
  • Assisted physicians in reconciling meds
  • Assisted radiologist on protocol, ordering and signing off on procedures from their work list
  • Showed staff how to complete and sign/close in-basket encounters
  • Showed staff how to register and schedule patients for appointments
  • Showed staff how to complete check-ins and check-outs
  • Provided support and assistance to Clinical Staff to find patients/Open encounters
  • Assisted in retrieving results and reviews and reviewing lab data
  • Created and oversaw training programs for operations.
  • Analyzed and evaluated training effectiveness and program outcomes.

Epic Ambulatory Go-Live Support ATE Specialist

Baptist Health
07.2022 - 09.2022
  • Called in tickets to the, and followed up on progress
  • Rerouted printers and scanners
  • Provided front desk support to nurses, staff and medical assistants
  • Assisted registration staff in scheduling appointments, checking-in and out of patients, collecting co-pays and balancing cash drawer
  • Worked on insurance issues, customizing their hyperspace and worked on provider schedules
  • Provided front desk support to nurses, staff and medical assistants
  • Assisted physicians in reconciling meds
  • Assisted radiologist on protocol, ordering and signing off on procedures from their work list
  • Showed staff how to complete and sign/close in-basket encounters
  • Diagnosed and troubleshot hardware, software and network issues.
  • Offered assistance in implementing and developing training programs.

Epic Credentialed Trainer

AdventHealth
03.2022 - 06.2022
  • Provide support to all levels of users including providers, nurses, and technicians in radiology department
  • Worked directly with IT team in trouble shoot for system errors
  • Served as primary contact to troubleshoot end-user issues and requests to provide appropriate system solutions in timely manner to ensure consistent and efficient workflow
  • Collaborated with Epic application analysts and revenue cycle directors to optimize Epic functionality and increase organization’s earnings
  • Tested and troubleshot existing/proposed technology systems and training environments
  • Created and administered end-user proficiency assessments and in-system checklists
  • Facilitated virtual, in-person and blended learning sessions.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

Epic Cadence ATE Support Consultant

DaVita
08.2021 - 10.2021
  • Called in tickets to the, and followed up on progress
  • Helped streamline repair processes and update procedures for support action consistency.
  • Monitored system performance to identify potential issues.
  • Rerouted printers and scanners
  • Provided front desk support to nurses, staff and medical assistants
  • Assisted registration staff in scheduling appointments, checking-in and out of patients, collecting co-pays and balancing cash drawer
  • Worked on insurance issues, customizing their hyperspace and worked on provider schedules
  • Worked on med reconciliations, scanning patients and meds
  • Provided support and assistance to Clinical Staff to find patients/Open encounters
  • Assisted Analysts on problems and recording and keeping logs of all technical problems
  • Assisted nurses in deferring and canceling already scheduled patients
  • Provide technical assistance and support for incoming queries and issues related to computer systems

Education

Bachelors - Health Administration

Lincoln University
Lincoln University, PA
12.2019

Skills

  • Project Implementation
  • Component Replacements
  • Document Workflow
  • Finishing Procedures
  • Training Providers
  • Scheduling Appointments
  • Tracking and Documentation

Timeline

Epic Credentialed trainer

Trinity Health
11.2022 - 01.2023

Epic Ambulatory Go-Live Support ATE Specialist

Baptist Health
07.2022 - 09.2022

Epic Credentialed Trainer

AdventHealth
03.2022 - 06.2022

Epic Cadence ATE Support Consultant

DaVita
08.2021 - 10.2021

Bachelors - Health Administration

Lincoln University

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Olumide Komolafe